Ronald Albelo
Miami,FL
Summary
With a proven track record at Miami Dade Ambulance, I excel in vital signs monitoring and demonstrate exceptional critical thinking. My experience includes enhancing team performance, stabilizing critical conditions, and significantly improving guest satisfaction. I blend hard skills like airway management with soft skills in high-stress problem resolution, showcasing a comprehensive approach to emergency and customer service scenarios.
Overview
4
4
years of professional experience
Work History
Medical First Responder
Miami Dade Ambulance
03.2023 - 06.2024
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Demonstrated strong critical thinking skills in making quick decisions regarding patient care during emergent situations.
Emergency First Responder
Miami Dade Ambulance
03.2023 - 06.2024
- Evaluated patients'' vital signs and monitored their condition throughout transport, providing necessary updates to hospital personnel upon arrival.
- Trained new Emergency First Responders on protocols and techniques, enhancing team performance during emergencies.
- Enhanced patient care by providing immediate medical attention and stabilizing critical conditions.
- Educated community members about emergency preparedness through workshops and presentations, promoting public awareness about safety measures during potential crises.
- Conducted equipment inventory checks regularly for proper functionality, ensuring readiness for any emergency situation.
Warehouse Packer
Amazon
06.2022 - 09.2023
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Assisted in inventory control measures, conducting regular counts for stock accuracy.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Valet Parking Supervisor
US Parking
07.2021 - 12.2021
- Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
Customer Service Representative
Pizza Hut
01.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma - High School
Braddock High School
Miami, FLSkills
- Vital signs monitoring
- Airway management
- Intravenous therapy
- Behavioral emergencies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical First Responder
Miami Dade Ambulance
03.2023 - 06.2024
Emergency First Responder
Miami Dade Ambulance
03.2023 - 06.2024
Warehouse Packer
Amazon
06.2022 - 09.2023
Valet Parking Supervisor
US Parking
07.2021 - 12.2021
Customer Service Representative
Pizza Hut
01.2020 - 03.2021
High School Diploma - High School
Braddock High School
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