Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ronald Becker

Phoenix,AZ

Summary

Dedicated and responsible Commercial Driver with 17 years of experience in the freight industry. Extensive knowledge in dock/warehouse performance, driving, hosteling, and AS/400, Microsoft computer, and Apple iPad tablet use for company-wide correspondence. Highly skilled in coordinating routes with a focus on safety and efficiency. Exceptional communication and customer service abilities, with a team-oriented mindset. Organized, proactive, and bring a superior work ethic to the transportation industry. Demonstrated history of hard work, commitment to ensuring company prosperity and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Operations Supervisor

Old Dominion Freight
11.2021 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to dock/warehouse team members.
  • Ensured compliance with company policies, industry regulations, safety standards, local and federal Department of Transportation laws during daily operations.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Boosted employee morale and engagement through comprehensive rewards and recognition programs.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Driver Sales Representative

Old Dominion Freight Line, Inc.
07.2014 - 11.2021
  • Organize freight on trucks to optimize routes to minimize delays and maximize time efficiency.
  • Demonstrate professional conduct with clients to deliver outstanding customer service.
  • Coordinate with team members and remain flexible in work scheduling to meet service needs.
  • Utilize GPS to optimize routes and continuously meet estimated delivery times.
  • Rearrange and unload merchandise efficiently to meet demanding route targets.
  • Position lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Complete pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Deliver goods and services to customers on time and in excellent condition.
  • Verify contents of inventory loads against shipping papers to determine any discrepancies.
  • Maintain optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Achieve consistently high customer scores due to exceptional service.
  • Log deliveries on handheld, including drop-off times and any special conditions.
  • Operate delivery vehicle 5 days per week, averaging 100 miles on road and 20 customers served per day.
  • Follow safety rules to keep clean driving record with no accidents.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
  • Maintained accurate records of driver certifications, licenses, endorsements, and other required documentation for regulatory compliance purposes.

Driver Sales Representative

Con-Way Freight
05.2008 - 07.2014
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Handled as many as 2.5 deliveries per hour by planning efficient routes.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Followed safety rules to keep clean driving record.
  • Improved yard efficiency by skillfully maneuvering trailers into tight spaces and maintaining an organized work environment.
  • Increased safety in the yard by conducting thorough pre-trip inspections of hostler trucks, ensuring proper functionality and reporting any issues.
  • Maintained strict adherence to safety regulations, reducing accident rates and ensuring the well-being of both driver and cargo.
  • Operated various types of heavy-duty trucks, trailers, and equipment with expertise, ensuring safe transportation of diverse cargo loads.
  • Coordinated closely with warehouse teams during pickups and drop-offs to ensure smooth loading/unloading processes without delays or mishaps.
  • Demonstrated adaptability in handling last-minute changes to routes or schedules due to unforeseen circumstances while still meeting client expectations consistently.

Education

High School Diploma -

Polaris High School
Phoenix, AZ
05.1994

Skills

  • Knowledge of delivery procedures
  • Delegating work
  • Exemplary Customer Relations
  • Critical thinking and problem solving
  • Schedule coordination
  • Working collaboratively
  • Multi-tasking and excellent time management
  • Effective verbal and written communication
  • Detail oriented
  • Adjusting routes and freight for efficiency
  • Staff Supervision
  • Performance monitoring

Affiliations

  • Won 3rd place in Arizona Truck Driving Championship 2014
  • Volunteered at AZTDC 2015, 2016, 2019,2023, 2024
  • Competed in AZTDC 2017, 2018
  • Helped organize water donation drive at Old Dominion July 2020
  • Volunteer judge for 1st Annual Old Dominion Forklift Rodeo Rodeo 2019
  • Arizona Trucking Association

Timeline

Operations Supervisor

Old Dominion Freight
11.2021 - Current

Driver Sales Representative

Old Dominion Freight Line, Inc.
07.2014 - 11.2021

Driver Sales Representative

Con-Way Freight
05.2008 - 07.2014

High School Diploma -

Polaris High School

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