Ronald Chavez
Santa Fe
Summary
Skilled Senior Housing Counselor with expertise in financial literacy and case management. Committed to empowering clients towards homeownership through personalized action plans and community engagement. Extensive financial experience including traditional mortgages and Federally insured reverse mortgage.
Overview
1
1
Language
22
22
years of professional experience
Work History
Senior Housing and HECM Counselor
Santa Fe Community Housing Trust
Santa Fe, NM
09.2004 - 07.2026
- Provided financial counseling services to individuals and families facing housing challenges who designated homeownership as their primary goal.
- Developed personalized action plans to address client needs and improve housing stability and begin the track toward homeownership.
- Facilitated workshops on financial literacy, specific lending products, homeowners insurance, home maintenance and tenant rights for community members.
- Collaborated with local organizations to connect clients with additional support services and resources to expedite homeownership and access to affordable housing in Northern New Mexico.
- Provided HUD Certified Reverse Mortgage counseling to seniors 62 and older considering a Reverse Mortgage as a primary financing resource.
- Mentored junior counselors, enhancing team skills and improving service delivery.
- Implemented feedback mechanisms to assess client satisfaction and program effectiveness.
- Led initiatives to streamline intake processes, increasing efficiency in service delivery.
- Advocated for policy changes that promote affordable housing access in the community.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Guided clients in developing skills and strategies for dealing with problems and barriers to homeownership.
- Guided clients in developing skills and strategies for dealing with problems.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Education
HUD Certified Reverse Mortgage Counselor - Mortgage Lending-Reverse Mortgage
Neighborworks America
VariousHUD Certified Housing Counselor - Housing Counseling
Neighborworks America
Various04-2020
BBA - Finance And Management
Loyola Marymount University
Los Angeles, CA05-1990
Skills
- Financial literacy counseling
- Financial literacy counseling
- Client advocacy
- Strong public speaker Was the 'face of the Housing Trust' and would engage the community at housing-related trainings, policy meetings, and informational seminars
- Grant management
- Case management
- Loan program development
- Grant writing assistance
Accomplishments
Directly assisted over 400 Santa Fe families and individuals to attain the purchase of their first homes through direct housing counseling and advocacy.
Was among the first in New Mexico to be certified by HUD to provide direct Reverse Mortgage counseling under their formal regulatory certification process.
Obtained HUD Certified Housing Counselor certificate in April 2020.
Mentored junior counselors and trained them in case management and passing the HUD Housing Counselor Exam.
Languages
Spanish
Professional Working
Timeline
Senior Housing and HECM Counselor
Santa Fe Community Housing Trust
09.2004 - 07.2026
HUD Certified Reverse Mortgage Counselor - Mortgage Lending-Reverse Mortgage
Neighborworks America
HUD Certified Housing Counselor - Housing Counseling
Neighborworks America
BBA - Finance And Management
Loyola Marymount University