Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Software
Timeline
CustomerServiceRepresentative
Ronald Chico

Ronald Chico

Professional Expert
MONROVIA,CA

Summary

Highly organized and detail-oriented professional with extensive experience in administrative and health education roles. Currently employed at Pasadena City College in Student Health Services, possessing strong skills in office management, communication, data entry, and customer service. Seeking to transition into a clerk position to support the operational needs of the department further, while utilizing experience and knowledge to enhance efficiency and service delivery.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Professional Expert, Health Educator & Peer Mentor Lead

Pasadena City College, Student Health Services
01.2023 - Current
  • Coordinate health fairs, blood drives, and educational programs, collaborating with various departments and external partners
  • Handle scheduling, reservations, and logistics for outreach events and team-building activities
  • Assist with administrative duties such as maintaining records, compiling reports, and ensuring timely communication with team members and stakeholders
  • Promote health education through direct interaction with students, providing guidance on wellness resources and substance use prevention.

Secretary, Local Committee of Adjustments

SMART Union, Los Angeles County Metropolitan Transportation Authority
01.2015 - 12.2018
  • Maintained meeting minutes, organized documentation, and supported union members during accident reviews and disciplinary hearings
  • Collaborated with senior management to negotiate work conditions, salary improvements, and employee concerns.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Continually sought methods for improving daily operations, communications with union sisters and brothers., recordkeeping, and data entry for increased efficiency.

Bus and Train Operator / Line Instructor

Los Angeles County Metropolitan Transportation Authority
01.1991 - 01.2020
  • Safely operated buses on designated routes while adhering to schedules and traffic regulations
  • Trained and mentored new operators, facilitating their integration into the workforce and ensuring compliance with safety standards
  • Managed accident reports, incident documentation, and daily operational records.

Education

Bachelor of Science - Paralegal Studies

National University

Associate of Science - Paralegal Studies

Pasadena City College
Pasadena, CA
01.2023

Skills

  • Microsoft Office Suite 365
  • Google Suite
  • Zoom & Microsoft Teams
  • Team Building & Leadership
  • Office Administration
  • Calendar Management
  • Supply Restocking
  • Meeting Coordination
  • Appointment Scheduling
  • Inventory purchasing
  • Inter-office communications
  • HIPAA guideline compliance
  • Digital File Management

Certification

Paralegal Certificate, 2023

Volunteer Experience

  • Football Coach, High School and Youth Football League, Coached high school and youth football players, developing their skills and fostering teamwork and sportsmanship.
  • Vice President, Kenny Washington Stadium Foundation, Los Angeles, CA, An alumnus organization of Abraham Lincoln High School dedicated to promoting the legacy of Kenny Washington, the first African American reintroduced into the modern NFL, and improving sports facilities at Abraham Lincoln High School in Los Angeles.
  • Sergeant-at-Arms, JAC Scholarship Foundation, An organization dedicated to providing scholarships to graduates of Abraham Lincoln High School.

Software

Microsoft Office Suite

Google Office Suite

Zoom

Teams

Canva

Timeline

Professional Expert, Health Educator & Peer Mentor Lead

Pasadena City College, Student Health Services
01.2023 - Current

Secretary, Local Committee of Adjustments

SMART Union, Los Angeles County Metropolitan Transportation Authority
01.2015 - 12.2018

Bus and Train Operator / Line Instructor

Los Angeles County Metropolitan Transportation Authority
01.1991 - 01.2020

Bachelor of Science - Paralegal Studies

National University

Associate of Science - Paralegal Studies

Pasadena City College
Paralegal Certificate, 2023
Ronald ChicoProfessional Expert