Ronald Cugini

Retail Sales Associate

The Home Depot Inc

12.2009 - Current

Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to maximize visibility and accessibility.
Processed transactions accurately and efficiently using POS systems.
Collaborated with team members to ensure inventory levels met customer demand.
Trained new associates on store policies, procedures, and customer service standards.
Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Increased sales revenue through effective product recommendations tailored to individual customers.
Coordinated with stock team to expedite restocking of high-demand items.