Ronald Daniels
Plantation ,FL
Summary
Proven leader and effective problem-solver, I excelled as Store Manager at Fll Sunshine Group, enhancing customer satisfaction and mentoring staff to peak performance. Skilled in inventory management and team motivation, I drove innovative strategies that significantly improved store operations and merchandising, showcasing a blend of outstanding communication and operational excellence.
Overview
37
37
years of professional experience
Work History
Store Manager
Fll Sunshine Group
Lauderhill, FL
04.1987 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
3 Yrs College - Business Administration
Broward College
Fort Lauderdale, FLSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
- Store Merchandising
- Retail Inventory Management
- Employee Training
- Recruitment and hiring
- POS Systems
- Goals and performance
- Team motivation
- Operations Management
- Leadership Development
- Risk Management
- Root Cause Analysis
Timeline
Store Manager
Fll Sunshine Group
04.1987 - Current
3 Yrs College - Business Administration
Broward College