Ronald D. Wright

Experienced catastrophic and daily claims insurance adjuster with extensive knowledge of insurance and strong customer service skills. Seeking employment in a progressive environment to investigate, negotiate, evaluate, and settle assigned claims. Dedicated to integrating and contributing skills while maintaining professionalism, discipline, and diversification. Possesses strong organizational abilities and excellent communication skills for effective interaction with colleagues, clients, customers, and legal counsel. Committed to achieving exceptional results and improving process efficiencies. Skilled at establishing and maintaining effective relationships with employees, clients, carriers, colleagues, and management. Known for planning, prioritizing, and effectively managing time to meet deadlines. Continuously seeks opportunities to expand knowledge, enhance skills, and provide high-quality care in a safe environment.

• PD/Total Loss Adjuster, 1st Source Adjuster Firm, Current, Handle high quantities of BI / PD claims daily (well versed with AUTO/BI claims)., Work closely with policy holder, claimant and select service to ensure a great customer service experience., Determine liability in motor vehicle accidents., Worked property desk claims completing extremely high claim volumes daily during catastrophe season., Worked Total Loss (Mitchell survey, NADA survey). Determine damages (flood, hail, man-made) and vehicle value., Experienced at Setting up rental services and appointments for estimators., Successfully defused attorney and claimant issues., Practice great customer service skills daily with policyholders and attorneys., Prompt for daily work assignments., Very well organized and detailed, great problem solver and diffuser., Knowledgeable in TWIA claims (coastal)., Professional with the client, staff, and the claimants., Knowledgeable in Food claims process., Willing to travel on very short notice., Very well versed in Insurance Terminology and Verbiage., Corresponds well with legal counsel, determine what the insurance company will pay out., Able to take recorded statements, interview parties involved and report to management if needed., Evaluate all data such as hospital bills, police reports collected, and other important documents., Negotiate settlements and authorize payments., Investigated and closed countless claims (over 300 BI/PD claims assigned at any given time)., Experienced in reimbursement tracking, skip trace, research, and resolving customer problems., Examine flood claims on location and complete file review to settle claim., Proficient in requesting street camera recordings (per guidelines of the company)., Proficient in X1 (Xactimate 28) XA and Symbility.
• AG Specialist IV, Texas Department of Criminal Justice, 01/01/21, 01/01/23, Completes advanced agricultural functions within a correctional setting (inspects livestock, reviews reports and documentation, provides approval for requisitions)., Coordinates day-to-day livestock operations, plans a variety of agricultural activities that meet designated timelines and production goals., Produces all reports related to agricultural functions (production statistics, production challenges, etc.) and activities and coordinates time management schedules for employees, livestock, and inmates., Provides oversight through training and development initiatives related to agriculture and livestock., Maintains inventory and maintenance protocols for machinery and equipment., Transport assigned inmates, searches for escaped inmates, performs additional correctional support functions and duties.
• Case Manager III, Texas Department of Criminal Justice, 01/01/10, 01/01/21, Conducted pre-release case management for the reentry and integration of offenders discharged from prisons., Completed assessments with offenders to evaluate needs and discern barriers to reentry., Coordinated activities in partnership with government agencies, faith-based organizations, and other community organizations to promote successful reentry and acquisition of necessary documents., Tracked progress and amended case plans to address the individual needs of each offender., Maintained appropriate case documentation on participating offenders, and produced case reports based on data., Assisted with evaluation and monitoring measures of the reentry program.
• Volunteer, National FFA Organization, 01/01/90, Current, Assists with the development and expansion of youth's concept of agricultural education., Promotes competence and agricultural leadership among youth of all ages (starting at age 8 and spanning through college) by providing mentorship, guidance, and instruction., Serves as a judge for livestock shows and 4-H clubs in the following states: Texas, Oklahoma, Louisiana., Collaborates with numerous primary and secondary schools to promote agricultural education., Leads, advises, and trains other individuals on judging for livestock shows., Serves rural communities through training initiatives that promote the health of livestock (chicken, pigs, goats, lamb, etc.)., Collaborates with agricultural committees throughout the state of Texas to advance agricultural initiatives.