Ronald East
Owensville,IN
Summary
Dynamic leader with extensive experience at the United States Navy, adept at driving performance improvement and enhancing customer satisfaction. Skilled in team leadership and process improvement, I successfully led a team of 35, fostering collaboration and implementing a customer service excellence program that significantly elevated service quality.
Resourceful Diesel Mechanic versed in automobile, truck and farm engineer repair. Polished in completing routine repairs, preventive maintenance and specialized rebuilds. Honest professional committed to completing repairs on time and with fair pricing. Hands-on diesel mechanic offering several years of experience completing inspection processes to identify worn out and defective parts and correcting vehicle deficiencies. Proficient in using job-related equipment such as precision instruments and pressure gauges. Bringing excellent work ethic and in-depth knowledge of latest technology.
Overview
42
42
years of professional experience
Work History
Diesel Mechanic
Owensville Truck and Trailer Service
Owensville, IN
02.2010 - Current
- Disassembled defective units to diagnose malfunctions and repair them accordingly.
- Provided technical advice to customers regarding their diesel engine needs.
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Installed accessories and non-OEM components to meet vehicle operator needs.
- Assisted in the removal of engines from vehicles in order to replace them with new ones.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
- Fabricated custom parts using welding equipment.
- Rebuilt faulty hydraulic systems including pumps and cylinders.
- Worked effectively in team environments to make the workplace more productive.
Class A Truck Driver, OTR
Wolf Creek Cattle CO.
Marion, KY
06.2003 - 02.2010
- Maintenance on all farm equipment (tractors, combines, dozers, backhoes, excavators, and all implement equipment).
- Diesel engine troubleshooting, overhauling, and pre-trip requirements of DOT.
- Planting row crops and managing the cattle herd.
- Transport Cattle to feedlots in western states.
- Inspected truck for defects and safe operating condition before, during and after trips.
Net
United States Navy, USN
San Diego, CA
12.1986 - 06.1998
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Streamlined communication channels, improving information flow and decision-making speed.
- Led a team of 35 employees, ensuring high productivity and excellent customer service.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed customer feedback from surveys and complaints, taking action where necessary to address any issues raised.
Welder and Mechanic
Pyro Mining Company
Wheatcroft, KY
09.1983 - 10.1986
- Set up equipment and welded parts according to welding chart specifications and type.
- Maintained a clean working environment by removing scrap metal from work areas.
- Utilized oxyacetylene torches for preheating metals prior to welding or bending them into desired shapes.
- Inspected completed work for conformance to specifications using various instruments.
- Adjusted settings on machines such as current level so it matches the specifications outlined in blueprints and drawings.
- Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
Education
Bachelor of Science - Network And System Administration
University of Phoenix
Tempe, AZ03-1997
Certificate of Technical Studies - Welding, Auto Body Repair
Madisonville Vocational
Madisonville, KY05-1984
Skills
- Team leadership
- Employee training
- Customer service
- Performance management
- Process improvement
- Conflict resolution
- Hydraulic system repair
- Heavy equipment maintenance
- Engine rebuilding
- Fuel injection repair
- Diagnostic testing
- Vehicle inspection
- Parts ordering
- Technical troubleshooting
- Safety compliance
- Welding fabrication
- Time management
- Team collaboration
- Computer controlled devices
- Electronic Control Systems Understanding
- Forklift operation
References
References available upon request.
Timeline
Diesel Mechanic
Owensville Truck and Trailer Service
02.2010 - Current
Class A Truck Driver, OTR
Wolf Creek Cattle CO.
06.2003 - 02.2010
Net
United States Navy, USN
12.1986 - 06.1998
Welder and Mechanic
Pyro Mining Company
09.1983 - 10.1986
Bachelor of Science - Network And System Administration
University of Phoenix
Certificate of Technical Studies - Welding, Auto Body Repair
Madisonville Vocational
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