Dynamic leader with extensive experience at the United States Navy, adept at driving performance improvement and enhancing customer satisfaction. Skilled in team leadership and process improvement, I successfully led a team of 35, fostering collaboration and implementing a customer service excellence program that significantly elevated service quality. Resourceful Diesel Mechanic versed in automobile, truck and farm engineer repair. Polished in completing routine repairs, preventive maintenance and specialized rebuilds. Honest professional committed to completing repairs on time and with fair pricing. Hands-on diesel mechanic offering several years of experience completing inspection processes to identify worn out and defective parts and correcting equipment deficiencies. Proficient in using job-related equipment such as precision instruments and pressure gauges. Bringing excellent work ethic and in-depth knowledge of latest technology.
Work History
Diesel Mechanic
9 Months
Wright Implement | 12.2025 - Current
Diagnose malfunctions of Agricultural equipment and repair them accordingly
Certifications on different types of agricultural equipment through Case/IH and John deere university
Level II Certification Technician
Work with clients to ensure they are informed of all repair process.
Hydraulic, Electrical, Electronic and CANBUS/Ethernet testing and repairing.
Inspection of equipment, estimate writer and parts management for each repairs.
Service Advisor troubleshooting program for troubleshooting and updating equipment software.
Assisting junior technicians with troubleshooting, disassemble and proper reassembled.
Technical report write for each repair assigned. Ensure all reports meet warranty requirements.
Managing equipment scheduled maintenance for each client assigned.
R series sprayer, 6R to 9R series tractors, S5 to S7 series, Baler and Planter Technician
Disassembled defective units to diagnose malfunctions and repair them accordingly.
Provided technical advice to customers on issues they are having with equipment.
Remote troubleshooting equipment with JD LINK, to save customers on downtime and service call.
Field service technician.
Field Service Technician
7 Months
H&R Agri | 04.2025 - 11.2025
Diagnosed and repaired agricultural machinery to maximize performance and reduce downtime.
Provided technical support to clients, improving customer satisfaction through effective problem-solving.
Conducted routine maintenance checks on equipment to uphold safety standards and regulations.
Trained junior technicians on best practices for equipment operation and maintenance to enhance team proficiency.
Streamlined repair processes to reduce turnaround times while delivering quality service.
Led troubleshooting for complex mechanical issues using advanced diagnostic tools and techniques.
Maintained professionalism in client interactions, consistently receiving positive feedback for outstanding service.
Reviewed technical documentation to facilitate equipment maintenance and repair.
Strengthened customer relationships by identifying needs and delivering tailored solutions that exceeded expectations.