Summary
Overview
Work History
Education
Skills
Timeline
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Ronald E. Butler Jr

Baltimore,MD

Summary

Resourceful Floor Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and time management to ensure smooth operational flow and elevated customer satisfaction.

Overview

15
15
years of professional experience

Work History

Floor Manager

Restaurant Depot
Baltimore, MD
01.2023 - Current
  • Coordinated inventory management and ensured proper stock levels at all times.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.

Assistant Floor Manager

Resturant Depot
Baltimore , MD
04.2021 - 01.2023
  • Coordinated daily operations to ensure smooth restaurant service.
  • Assisted in training new employees on operational procedures and customer service.
  • Resolved customer complaints promptly and professionally while adhering to company policies.
  • Oversaw staff scheduling and managed employee shifts effectively.

Warehouse Forklift Operator

Resturant Depot
Baltimore , MD
08.2020 - 04.2021
  • Operated forklifts to transport products within warehouse and loading areas.
  • Operated manual pallet jacks to move material around the warehouse.
  • Organized warehouse and arranged items following procedures and safety rules.
  • Collaborated with team members to complete tasks efficiently and accurately.

Oyster Shucker

Mt. Washington Tavern
Baltimore, MD
01.2014 - 02.2020
  • Maintained cleanliness and organization of oyster preparation area daily.
  • Sorted, stored and rotated oyster inventory in the refrigerator.
  • Shucked oysters efficiently for customer orders during peak dining hours.
  • Selected high-quality oysters based on freshness and size criteria.
  • Provided exceptional customer service by sharing oyster preparation knowledge.

Merchandiser

Hopewell Nursery Inc.
Baltimore, MD
01.2015 - 01.2017
  • Collaborated with team members to maintain inventory accuracy and availability.
  • Assisted in planning seasonal promotions and visual merchandising strategies.
  • Unloaded trucks and displayed all forms of plants that were sent to the Home Depot.
  • Provided knowledge of each plant and characteristics of each plant that was displayed.

Meat/Seafood Clerk

Giant Food
Baltimore, USA
01.2011 - 01.2014
  • Processed seafood orders and ensured accurate inventory management.
  • Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution.
  • Greeted customers and answered their questions regarding seafood selection, prices, and availability.

Education

HS Diploma - College Preparatory

Renaissance Academy
Baltimore, MD
01.2009

Skills

  • Communication
  • Team leadership
  • Self-motivated
  • Proactive
  • Organized
  • Team liaison
  • Conflict resolution
  • Customer service
  • Stock management
  • Employee schedule management
  • Inventory management

Timeline

Floor Manager

Restaurant Depot
01.2023 - Current

Assistant Floor Manager

Resturant Depot
04.2021 - 01.2023

Warehouse Forklift Operator

Resturant Depot
08.2020 - 04.2021

Merchandiser

Hopewell Nursery Inc.
01.2015 - 01.2017

Oyster Shucker

Mt. Washington Tavern
01.2014 - 02.2020

Meat/Seafood Clerk

Giant Food
01.2011 - 01.2014

HS Diploma - College Preparatory

Renaissance Academy
Ronald E. Butler Jr