dedicated house leader experienced in addiction and recovery from addiction. maintains na high level of professionalism while nurturing the clients
Overview
4
4
years of professional experience
Work History
House Manager/ Leader
Foundatios Of Freedon
11.2022 - Current
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Managed day-to-day operation of home to comply with regulations and agency standards.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Assistant Manager
Dollar Tree
08.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Mentored team members to enhance professional development and accountability in workplace.
Server/Bartender
Applebee's Neighborhood Grill & Bar
02.2020 - 12.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Martin County High School
Stuart, FL
07.2001
Accomplishments
*facing personal addiction for twenty plus years. I have achieved sobreity and continue to work a solid program for 2 1/2 years.