Ronald Green

Work History

Worldwide Flight Services

12.2021 - Current

Receive cargo from flights unload palletize count shrink wrap and store using forklifts in racks
I'm responsible for logging in truck drivers for delivery and pickup of cargo and checking badges to keep the customs area secured from unauthorized access
Informed clients of policies and procedures.
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Stellar Services Company

07.2015 - Current

Drive bobtail trucks, Installer assembler office furniture and other ergonomic products, Cubicles, Private offices, desk and chairs, file cabinets and shelving units, field cut wood tops for custom fit, secure and anchor to walls and or floors product for earthquake proof overhead, cabinets, visual boards
Hang pictures, banners replace or repair furniture locks remove broken keys
Work in conjunction with electricians for core drilling by marking floors per blueprint
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

The Sheridan Group

04.2008 - 07.2015

Maintained and repaired furniture and installed ergonomic products, warranty repairs for manufacture
Oversaw the facilities of the companies 3 sites, installed locks, changed bulbs, light switches, lite plumbing, air filters, caulking and painting, patch holes, repair carpet, hang picture, wall mount TV's
Drove company van to make deliveries, oversaw the installations of Subcontractors and fixed work according to punch list items check for fire extinguishers and maintain ADA standards for buildings

Plan One Installation

04.1987 - 04.2008

Began as helper unloading truck, moved to warehouse worker, drivers helper then became a truck driver, worked from apprentice to Journeyman and project manager assigned to Toyota Headquarters North America in Torrance, CA
I was part of relocation team where I was responsible for office setups throughout our campus
Duties were to oversee warehouse cut keys and maintain master plan for keys and furniture per assignments
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.