Summary
Overview
Work History
Skills
Timeline
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Slaw Zajac

Tacoma,WA

Summary

Accomplished Senior Installer with over 17 years of experience at Emerald City Moving & Storage and MBI Seattle, I've led critical installations for giants like Amazon and Google, showcasing my expertise in system furniture and logistics coordination. Certified in Herman Miller, Knoll, Watson and forklift operation, my leadership and efficient project management have consistently exceeded targets, enhancing client satisfaction and team productivity.

Overview

15
15
years of professional experience

Work History

Senior Lead Installer

MBI Seattle
01.2022 - Current
  • Certified in Herman Miller, Knoll, Watson product lines.
  • Supervised and performed install projects from 1 station to multiple floors for Customers such as Sound Transit, Tri Pointe Homes, Fred hutch and Expeditors.
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
  • Streamlined installation processes for increased productivity and faster project completion.

Receiving Manager

Emerald City Moving & Storage
02.2020 - 12.2022
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Installer, Driver, Supervisor

Emerald City Moving & Storage
01.2010 - 02.2020
  • Installed complete systems at new residential and business sites.
  • Worked directly with customers to assess damage and incompleteness of projects.
  • Customer is always right mentality.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Reduced installation errors, implementing throughout quality control.
  • Mentored junior installers.
  • Lead major moves for customers such us Amazon, Facebook, Google.
  • Laid out materials and system components to prepare for installation.
  • Knowledge of system’s furniture such us Haworth, Herman Miller, Steelcase, Knoll, Ais.
  • For the past 12 years have driven 26’ trucks, box vans, cargo vans both automatics and manual.

Skills

  • Certified in Herman Miller, Knoll and Watson
  • Supervised multiple floors install projects
  • Managing Mac Accounts such as Sound Transit, Tri Pointe Homes and Expeditors
  • Knowledge of Steelcase, Haworth, Hon, Ais
  • Leading large Hospitalty projects such as Charter hotel, multiple Silver Cloud hotels and La Quinta hotel
  • Inventory Management Software
  • Freight Handling
  • Forklift certified
  • Cherry picker certified
  • Logistics Coordination

Timeline

Senior Lead Installer

MBI Seattle
01.2022 - Current

Receiving Manager

Emerald City Moving & Storage
02.2020 - 12.2022

Installer, Driver, Supervisor

Emerald City Moving & Storage
01.2010 - 02.2020

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Slaw Zajac