Ronald Hernandez
Holly Ridge,NC
Summary
I am a hard working employee with excellent customer service, multitasking and time management abilities. I understand the importance of working as a Team. I am devoted to giving every guest a positive and memorable experience. I have knowledge of the Game of Golf, and proper Golf Etiquette. I have the ability to communicate with players and to encourage pace of play, in a courteous and respectful manner.
Overview
27
27
years of professional experience
Work History
Golf Starter & Marshall
Shorecliff Golf Club
San Clemente, CA
04.2023 - 07.2024
- Greeted guests and provided information about golf course rules, regulations, and policies
- Monitored pace of play to ensure that groups were not falling behind schedule
- Informed players of any changes to the course due to maintenance or construction projects
- Maintained cleanliness and orderliness of golf course grounds and facilities
- Provided excellent customer service to members and guests, ensuring a positive golfing experience.
Warehouse Manager
Bristol Farms
Newport Beach, CA
08.1999 - 04.2023
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Established and maintained good relations with customers, vendors, and transport companies
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
Assistant Store Manager
Farmers Market
Mission Viejo, CA
06.1997 - 08.1999
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
- Managed day-to-day operations including scheduling shifts, assigning tasks
- Ensured compliance with all safety regulations throughout the store premises
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
High School Diploma -
Topeka High School
Topeka, KS05.1973
Skills
- Attention to Detail
- Decision-Making
- Strong Work Ethic
- Time Management
- Customer Service
- Interpersonal Communication
Timeline
Golf Starter & Marshall
Shorecliff Golf Club
04.2023 - 07.2024
Warehouse Manager
Bristol Farms
08.1999 - 04.2023
Assistant Store Manager
Farmers Market
06.1997 - 08.1999
High School Diploma -
Topeka High School
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