RONALD JAMES
Stockbridge,GA
Summary
Dedicated professional with a strong work ethic and a focus on enhancing business performance. Proven ability to adapt quickly to various processes while driving company objectives. Expertise in strategic planning, team leadership, and operational improvement, resulting in high productivity and efficient task completion. Strong communication and problem-solving skills ensure effective project execution and team collaboration. Dedicated professional with proven skills in customer service, team leadership, and safety management. Committed to creating safe environments and enhancing passenger experiences through effective communication and empathy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Driver
Uber/Lyft
Stockbridge, GA
06.2017 - Current
- Provided safe and reliable transportation for passengers across various routes.
- Maintained vehicle cleanliness and functionality through regular inspections and upkeep.
- Managed payment processing and fare collection through mobile applications seamlessly.
- Assisted passengers with luggage and special needs, ensuring their safety and comfort.
Volunteer Level 3
Clayton County Public Schools
Jonesboro, GA
08.2023 - 05.2024
- Recruited and signed up volunteers and staff.
- Organized and led recreational activities for children and youth.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Participated in community clean-up and enrichment projects.
Direct -Care Worker
Testament House
Jonesboro, GA
04.2018 - 10.2020
- Developed trusting relationships with youth males by providing emotional support during difficult times, reflecting empathy and sensitivity.
- Cleaned and organized youth males living quarters to make living conditions more hospitable.
- Served youths regular balanced meals for breakfast, lunch and dinner.
- Transported youths to appointments or recreational activities while adhering to all applicable laws and regulations, demonstrating adherence to policies.
- Created a safe environment for youths by enforcing safety regulations on the premises, highlighting an ability to prioritize safety concerns.
SUPERVISOR/Owner/Operator
Lawn Maintenance Professional
Stockbridge, GA
01.2013 - 05.2018
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Provided efficient and courteous service to customers at all times.
- Responded quickly to meet customer needs and resolve problems.
- Provided leadership by setting clear goals and expectations for team members.
- Coordinated staff training programs to ensure employees had appropriate skillsets for their roles.
- Scheduled maintenance tasks and assigned team responsibilities daily.
Landscaper/Foreclosure Specialist
A Son's Property Preservation/CWIS,LLC
Stockbridge, GA
05.2010 - 12.2012
- Participated in ongoing training to enhance own job skills and knowledge.
- Responded quickly to meet customer needs and resolve problems.
- Performed general maintenance and repair.
- Operated a variety of equipment including mowers, tractors, edgers, blowers, trimmers, hedge clippers, aerators and sprayers.
- Managed inventory of tools and supplies for daily landscaping operations.
Detention Officer
Dekalb County Sheriff's Office
Decatur, GA
05.2005 - 04.2010
- Conducted security checks in detention facilities to ensure compliance with safety standards.
- Screened visitors and explained facility policies and requirements prior to entry.
- Searched inmates and cells for contraband and confiscated unauthorized items.
- Drove passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Searched prisoners and conducted shakedowns of cells for valuables and contraband.
- Supervised daily activities such as meals, recreation time, and educational classes.
- Facilitated conflict resolution between inmates through effective communication techniques.
Education
High School Diploma -
Russell County High School
Seale, AL05.1993
78 credit hours - Theological Studies/Business Mgmt.
Beacon University
Columbus, GASkills
- Passenger assistance
- Revenue generation
- Equipment operation
- Material transport
- Client relations
- Time management
- Team leadership
- Empathy development
- Relationship building
- Task scheduling
- Collaboration skills
- Appointment coordination
- Customer service excellence
- Staff training and development
Certification
- A Plus Services & Management LLC, #80-054339
- A+ Credit Repair, #00-162012
Volunteer Experience
Volunteer Level 3, 08/01/23, 05/01/24, Clayton County Public Schools, Jonesboro, GA, Recruited and signed up volunteers ., led recreational activities for children and youth., Observed rules and safety regulations of organization while carrying out assigned tasks., Participated in community enrichment projects.
Timeline
Volunteer Level 3
Clayton County Public Schools
08.2023 - 05.2024
Direct -Care Worker
Testament House
04.2018 - 10.2020
Driver
Uber/Lyft
06.2017 - Current
SUPERVISOR/Owner/Operator
Lawn Maintenance Professional
01.2013 - 05.2018
Landscaper/Foreclosure Specialist
A Son's Property Preservation/CWIS,LLC
05.2010 - 12.2012
Detention Officer
Dekalb County Sheriff's Office
05.2005 - 04.2010
High School Diploma -
Russell County High School
78 credit hours - Theological Studies/Business Mgmt.
Beacon University