Ronald J McCoy
Spokane
Summary
I am interested in obtaining full time employment with a company that offers a career and advancement opportunities.
Overview
26
26
years of professional experience
Work History
Morning Stalker
Costco
Spokane Valley
05.2022 - Current
- Conducted inventory management to ensure accurate stock levels throughout operations.
- Executed shelf stocking, maintaining optimal product display standards.
- Performed cleaning tasks to uphold a tidy and organized environment.
- Utilized pallet jacks for efficient material handling and transport.
- Created signs to enhance visibility and information on products.
- Safely lifted heavy items to support overall inventory operations.
- Collaborated with team members while also completing tasks independently.
- Checked expiration dates on items to ensure product quality.
Route Leader
GardaWorld Cash Services
Spokane Valley
04.2014 - 04.2022
- Coordinated daily cash transport routes for efficient service delivery.
- Oversaw vehicle maintenance to guarantee reliability and safety standards.
- Trained staff on operational procedures and safety protocols.
- Conducted regular audits of cash handling processes for compliance.
- Implemented route optimization strategies to enhance efficiency.
- Analyzed data from past routes in order to optimize future routes for increased efficiency.
- Maintained accurate records of deliveries, invoices, payments, and returns.
- Trained new employees on proper safety protocols when operating vehicles.
Itinerant Teller
Moneytree
Spokane
05.2008 - 10.2013
- Customer service, cash handling and ordering. Opening and closing store, vault teller, answering telephones, check cashing, payday loans, Western Union, ATM and ordering supplies.
- Supervised daily cash handling and balanced cash drawers effectively.
- Trained new tellers on customer service protocols and operational procedures.
- Resolved customer inquiries and issues with professionalism and empathy.
- Handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.
Assistant Manager
Advance America
Spokane Valley
04.2006 - 04.2008
- Supervised daily operations in financial services, ensuring compliance and efficiency.
- Resolved customer inquiries and complaints effectively and promptly.
- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction.
- Provided customer service, handled telephones, conducted collection and verification calls, opened and closed store, processed payday loans, managed bank deposits, and performed general office duties.
Lead Teller
Moneytree, Inc.
Spokane
10.2002 - 04.2006
- Customer service, cash handling and ordering. Opening and closing store, vault teller, answering telephones, check cashing, payday loans, Western Union, ATM and ordering supplies.
- Supervised daily cash handling and balanced cash drawers effectively.
- Trained new tellers on customer service protocols and operational procedures.
- Resolved customer inquiries and issues with professionalism and empathy.
- Handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.
Teller
Inland Northwest Bank
Airway Heights
10.2001 - 10.2002
- Customer service, large cash ordering, opening and closing bank, vault teller, answering telephones, check cashing and opening new accounts.
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer balance and ensured compliance with policies.
- Educated customers on bank products and services available.
Customer Service Representative
Yokes Pac and Save
Spokane Valley
10.2000 - 10.2001
- Customer service, assisting customers with returns, answering and directing telephone calls, checkout clerk, cash handling, and ordering supplies.
- Resolved customer complaints promptly and professionally.
- Handled returns and exchanges according to store policies.
- Assisted customers with inquiries and provided product information.
- Answered customer inquiries and provided accurate information regarding products and services.
- Trained new staff on customer service protocols and procedures.
Education
High School -
North Central High School
1600 N Howard St01-1999
Skills
- Inventory management
- Cash handling
- Computer proficiency
- Time management
- Problem solving
- Decision making
- Team collaboration
- Team development
- Organizational skills
- Calm under pressure
- Multitasking
- Attention to detail
- Relationship building
Timeline
Morning Stalker
Costco
05.2022 - Current
Route Leader
GardaWorld Cash Services
04.2014 - 04.2022
Itinerant Teller
Moneytree
05.2008 - 10.2013
Assistant Manager
Advance America
04.2006 - 04.2008
Lead Teller
Moneytree, Inc.
10.2002 - 04.2006
Teller
Inland Northwest Bank
10.2001 - 10.2002
Customer Service Representative
Yokes Pac and Save
10.2000 - 10.2001
High School -
North Central High School