Michelle A. Egan
Pleasantville,NY
Summary
Well organized Cafe Manager with two years of experience working in local cafe. Experience in the local real estate market, along with extensive experience in sales and marketing and customer service across many different industries over the years.
Overview
31
31
years of professional experience
Work History
Morning Cafe Manager
Hudson Social
Dobbs Ferry, New York
12.2023 - Current
- Supervised daily operations and staff activities in a fast-paced café environment.
- Managed inventory levels and ordered supplies to ensure smooth service.
- Coordinated employee schedules to maintain optimal staffing during peak hours.
Real Estate Sales Consultant
Astor Lane Realty
Scarsdale, New York
09.2022 - 09.2025
- Advised clients on property values and market trends.
- Conducted property showings and open houses for prospective buyers.
- Negotiated contracts and agreements between buyers and sellers.
- Applied various methods to build client base, including networking, email and social media.
- Generated leads through cold calling and networking activities.
- Advised sellers on making homes more appealing to buyers in competitive marketplace.
- Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships.
- Participated in industry conventions, seminars, and workshops to stay abreast of changes in the real estate market.
- Drafted contracts outlining purchase agreement details between buyers and sellers.
- Ensured compliance with state laws governing real estate transactions.
- Developed and presented purchase offers to sellers for consideration.
Television Spot Account Executive
Hearst Media
New York, New York
01.1995 - 01.2003
- Developed strong client relationships through regular communication and follow-ups.
- Managed account portfolios to ensure client satisfaction and retention.
- Coordinated product demonstrations to showcase features and benefits to clients.
- Analyzed market trends to identify new business opportunities and client needs.
- Prepared sales presentations tailored to specific client requirements and interests.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Some College (No Degree) - Organizational Management
Manhattan College
Bronx, NYSkills
- Proficient in Microsoft Office
- Proficient in Toast Software
- Inventory management
- Sales reporting
- Quality assurance
- Time management
- Effective communication
- Attention to detail
- Cafe operations
- Cafe inventory
- Customer experience management
- Barista skills
- Foodservice
- Health department compliance
- Order management
- Sanitation control
- Operational efficiency
- Managing deliveries
- Kitchen equipment operation and maintenance
Timeline
Morning Cafe Manager
Hudson Social
12.2023 - Current
Real Estate Sales Consultant
Astor Lane Realty
09.2022 - 09.2025
Television Spot Account Executive
Hearst Media
01.1995 - 01.2003
Some College (No Degree) - Organizational Management
Manhattan College