Ronald Johnson

• Performed daily vehicle safety inspections and documented any issues before operating the motor coach.
• Ensured passengers were safely on board prior to departure, monitored passenger behavior during the trip, and provided assistance as needed.
• Provided professional customer service by answering questions and providing information about destinations.

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
• Picked up riders at designated locations and greeted upon vehicle entry.
• Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.

• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Stayed in constant communication with dispatching team to quickly respond to delivery updates.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered packages to customer doorsteps and business offices.
• Loaded truck and properly secured items to prevent damage for deliveries.

Loaded box truck with appliances and delivered to customers home