Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ronald McFadden

Lawton,OK

Summary

Dynamic Youth Care Worker III with a proven track record at Comanche County Regional Juvenile Detention Center, skilled in behavior management and multicultural sensitivity. Successfully fostered positive youth development through engaging activities and effective crisis intervention, ensuring safety and emotional well-being in a challenging environment. Committed to creating supportive spaces for all individuals.

Overview

9
9
years of professional experience

Work History

Youth Care Worker III

Comanche County Regional Juvenile Detention Center
05.2025 - Current
  • Assisted in creating safe and supportive environments for youth.
  • Engaged with individuals to promote positive behavior and emotional well-being.
  • Collaborated with team members to implement activity plans for youth development.
  • Monitored daily activities to ensure adherence to safety protocols and policies.
  • Documented observations and incidents accurately in case management systems.
  • Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.

Customer Service Representative

Maximus
11.2018 - 04.2025
  • Resolved customer inquiries through effective communication and problem-solving techniques..
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Collaborated with team members to streamline service processes and improve efficiency.

Department Manager Sporting Goods

Walmart
08.2016 - 09.2018
  • Led departmental initiatives to enhance operational efficiency and streamline processes.
  • Managed cross-functional teams to achieve strategic goals and improve service delivery.
  • Implemented training programs for staff, fostering professional development and skill enhancement.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.
  • Developed standard operating procedures to enhance compliance with industry regulations and best practices.

Education

Bachelor of Arts - Communications

Cameron University
Lawton, OK

Skills

  • Youth supervision
  • Multicultural sensitivity
  • Behavior management
  • Self-care techniques

Interests

  • Reading
  • Running
  • Creative Writing

Timeline

Youth Care Worker III

Comanche County Regional Juvenile Detention Center
05.2025 - Current

Customer Service Representative

Maximus
11.2018 - 04.2025

Department Manager Sporting Goods

Walmart
08.2016 - 09.2018

Bachelor of Arts - Communications

Cameron University

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