Ronald Miller

• Directs daily operations of team of 12 technicians and shop professionals.
• Uses hand and power tools, equipment and instruments accurately.
• Maintains compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
• Communicates issues to supervisor and helped develop solutions.
• Training Administrator for the dealer. Making sure all of the technicians are up to date on training requirements and regularly keeping up to date with new technology.
• Filling knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Pulled dealer order parts and packaged for shipping.

I was employed part time while I attended Mercedes Elite program.