Dynamic restaurant manager with a proven record in staff management, operations efficiency, and marketing strategy implementation. Committed to cultivating exceptional dining experiences and community engagement.
Overview
1
1
Certification
Work History
Restaurant General Manager
Burger King Corporation
Los Angeles, CA
1989 - 2021
Analyzed P&L and sales reports to identify trends and adjust strategies for revenue growth.
Managed all aspects of daily operations, including planning and managing budgets, inventory control, and vendor relations.
Oversaw daily operations ensuring excellence in food quality, customer service, and cleanliness.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Identified and developed 5-star talent through interview selection, training, development, and supervision.
Restaurant Owner/Operator
The Chicken Ranch
Mandaue, Cebu, Philippines
2002 - 2020
Managed daily operations, ensuring high-quality food service and customer satisfaction.
Developed staff training programs to enhance service efficiency and product knowledge.
Implemented marketing strategies, increasing brand visibility and attracting new customers.
Led financial planning, maintaining budget adherence and improving profitability margins.
Established vendor relationships, negotiating favorable terms for supplies and ingredients.
Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
Financial Services Specialist
United States Air Force, USAF
Ramstein, Germany
1985 - 1988
Assisted in the preparation of financial reports for senior leadership review.
Collaborated with cross-functional teams to streamline financial processes and improve accuracy.
Handled payments and disbursements for over 10,000 military and civilian personnel.
Analyzed financial data to support budget formulation and execution.
Education
Associate of Business -
College of Southern Nevada
Las Vegas, NV
Associate of General Studies -
College of Southern Nevada
Las Vegas, NV
Skills
Operations management efficiency
Regulations compliance
Staff management & leadership
Marketing strategy implementation
Community involvement
Revenue generation
Excellent communication
Adaptability and flexibility
Conflict resolution
Professionalism
Certification
Servsafe Manager
Timeline
Restaurant General Manager
Burger King Corporation
1989 - 2021
Restaurant Owner/Operator
The Chicken Ranch
2002 - 2020
Financial Services Specialist
United States Air Force, USAF
1985 - 1988
Associate of Business -
College of Southern Nevada
Associate of General Studies -
College of Southern Nevada
Awards
President's Award (multiple times) for best Regional Restaurant