Ronald Ian Ruiz Ng-Alberto
Henderson,NV
Summary
Skilled logistics professional, prepared to bring expertise in coordinating parts and optimizing supply chains. Proven track record of improving inventory accuracy and streamlining procurement processes. Collaborative team player with focus on achieving results and adapting to changing needs, leveraging skills in inventory management and supplier coordination.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Parts Coordinator
Alliance North America (ANA)
Henderson, NV
11.2023 - Current
- Coordinated inventory management processes, ensuring accurate stock levels and timely replenishment.
- Implemented streamlined order processing systems to enhance operational efficiency and reduce lead times.
- Monitored supplier performance, fostering strong relationships to secure quality parts and timely deliveries.
- Developed and maintained comprehensive documentation for parts procurement procedures and systems usage.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
- Coordinated shipping logistics for both incoming supplies and outgoing customer orders, enhancing punctuality rates significantly.
- Managed warranty claims efficiently, providing prompt resolution for customers experiencing issues with purchased parts.
- Participated actively in continuous improvement initiatives leading changes that positively impacted daily operations and team performance.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Evaluated new software solutions, driving implementation to enhance data accuracy and reporting capabilities.
Overnight Associate
Walmart
Santa Clarita, CA
05.2022 - 08.2023
- Maintained accurate stock levels and organized merchandise displays to enhance customer shopping experience.
- Collaborated with team members to ensure timely restocking of shelves during overnight shifts.
- Implemented safety protocols to maintain a clean and organized work environment for staff and customers.
- Monitored inventory levels, identifying discrepancies and assisting in loss prevention efforts effectively.
- Developed streamlined processes for product placement, improving accessibility for customers during peak hours.
- Reduced time spent locating items by accurately updating store maps and signage for easy navigation.
Cashier / Cook
Wingstop
Castaic, CA
12.2021 - 03.2022
- Processed customer transactions accurately and efficiently using POS systems.
- Managed cash drawer, ensuring balanced registers at shift end.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline order fulfillment during peak hours.
- Managed order processing and fulfillment to guarantee timely deliveries.
- Streamlined communication between front-line staff and management to enhance service efficiency.
Cashier / Cook
Java Grill
Santa Clarita, CA
06.2019 - 03.2022
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Trained new staff on customer service protocols and operational procedures.
- Led initiatives to improve product knowledge among staff, enhancing customer interactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Fulfillment Center
Gerard Cosmetics & Whitening Lightning
Valencia, CA
09.2013 - 08.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Architecture - Architecture
California State Polytechnic University, Pomona
Pomona, CA05.2021
Drafting Certificate - Architecture
College of The Canyons, Valencia
Valencia06.2016
Skills
- Revit
- AutoCAD
- Rhino 3D
- V-Ray
- ERP systems
- Adobe Suite
- Microsoft Office
- Shipping procedures
- Supply chain coordination
- Lean principles
- Teamwork and collaboration
- Time management
- Effective communication
- Adaptability and flexibility
- Operational efficiency
Accomplishments
- Achieved a 30 month streak of reaching projected revenue through effectively helping with coordinating inventory management for our department.
- Maximized department performance through strong decision making, problem-solving and project management skills.
Certification
- Certified AutoCAD Draftsman, Autodesk - October 2023
LANGUAGES
English
Tagalog
Timeline
Service Parts Coordinator
Alliance North America (ANA)
11.2023 - Current
Overnight Associate
Walmart
05.2022 - 08.2023
Cashier / Cook
Wingstop
12.2021 - 03.2022
Cashier / Cook
Java Grill
06.2019 - 03.2022
Fulfillment Center
Gerard Cosmetics & Whitening Lightning
09.2013 - 08.2015
Bachelor of Architecture - Architecture
California State Polytechnic University, Pomona
Drafting Certificate - Architecture
College of The Canyons, Valencia