Ronald Odom
Dallas,TX
Summary
Conscientious and hard-working young man with a great work ethic and various job experiences adept at determining timely solutions to challenging situations using superior problem solving and communication skills.
Overview
5
5
years of professional experience
Work History
Alarm Dispatcher Coordinator
Interface security systems
Plano, TX
02.2022 - 06.2024
- Utilized computer-aided dispatch system to record data related to incidents requiring police response.
- Watched live footage of cameras showing gates around facility perimeter to identify vehicles or individuals attempting to gain access at improper points of entry, reporting to guards outside.
- Notified staff of visitors approaching premises, identifying vehicles or pedestrians scheduled for arrival and deciding on appropriate procedures for engaging unexpected arrivals.
Impound Coordinator
Dallas County impound
Dallas, TX
02.2019 - 01.2022
- Monitored inventory levels and ordered additional supplies as needed.
- Researched and prepared reports required by management or governmental agencies.
- Recruited, interviewed and selected employees to fill vacant roles.
Office Administrator
Chase JP Morgan
Dallas, TX
01.2020 - 03.2021
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Coordinated and managed daily administrative operations of the office.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma - Extensive coursework in Microsoft computer software, Expert Certification
Gateway Charter Academy
Dallas, TX01.2019
High School Diploma -
University of Texas Arlington
Arlington, TXSkills
- MS Office Suite
- Microsoft Expert Certification
- Customer Service
- Customer Relations
- Service Ticket Accuracy
- Punctual and Reliable Data Entry
- Dispatch Coordination
- Customer Service
- Reporting
- Incident Reporting Research Analytical and Critical
- Thinking
- Account updating
- Decision Making
- Problem Solving
Awards
- National Honors Society, 2019
- Senior Class Vice President, 2019
- Class Rank, 2
- Outstanding Student, 2017-2018
- State STAAR Test Commendations, World History, 2017-2018
Leadershipandactivities
- Class Vice President, Gateway Charter Academy, 2018-2019
- National Honors Society
- Salutatorian
Timeline
Alarm Dispatcher Coordinator
Interface security systems
02.2022 - 06.2024
Office Administrator
Chase JP Morgan
01.2020 - 03.2021
Impound Coordinator
Dallas County impound
02.2019 - 01.2022
High School Diploma - Extensive coursework in Microsoft computer software, Expert Certification
Gateway Charter Academy
High School Diploma -
University of Texas Arlington