RONALD Pereira
Allen Park,Michigan
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. In addition I also have Professional, highly organized Host Management with significant experience in the hospitality industry. Demonstrated ability to manage restaurant operations efficiently while providing top-notch customer service. Strengths include superior team leadership skills, adept at training staff and ensuring smooth daily operations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Host/Floor Manager
Flight Club
Inkster, Michigan
07.2012 - 08.2024
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Created daily work schedules for staff members according to the needs of the business.
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Organized promotional events such as product launches or special discounts in order to increase sales revenue.
Host/Security
Penthouse Strip Club
Detroit, Michigan
09.2007 - 07.2012
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
Phlebotomist
Family First Home Health Care
Southgate, Michigan
06.2002 - 10.2008
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Prepared specimens for transport to external laboratories.
- Provided excellent customer service while interacting with patients.
- Trained new students.
Host
Landing Strip Cafe
Romulus, MI
07.2002 - 08.2007
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Served as point-of-contact for resolving guest complaints or special requests.
- Checked identification for guests who appeared under age 21.
- Resolved conflicts between customers when necessary.
- Enforced all alcohol laws strictly, while making sure patrons did not leave intoxicated.
Chemical Coating Operator
Flat Rock Metal
Flat Rock, MI
03.1992 - 03.2002
- Set up and operated coating machines to apply protective coatings on products according to specifications.
- Mixed chemicals, pigments and solvents to create desired coatings for specific applications.
- Adjusted machine settings such as speed, pressure, temperature, spray pattern and viscosity of the coating material.
- Monitored production equipment performance and quality of finished product.
- Reported any irregularities in production processes immediately to supervisor.
- Finished tasks in a timely manner.
Education
High School Diploma -
John F Kennedy
Taylor, MI06-1991
Skills
- Menu management
- Telephone reception
- Guest relations
- Staff coordination
- Table vacancy management
- Strong interpersonal skills
- Hospitality and accommodation
- Seating arrangements
- Reservation management
- Exceptional communication
- First aid training
- Group reservations management
- Multitasking proficiency
Certification
- Certified Phlebotomist.
- First Aid Certified
References
References available upon request.
Timeline
Host/Floor Manager
Flight Club
07.2012 - 08.2024
Host/Security
Penthouse Strip Club
09.2007 - 07.2012
Host
Landing Strip Cafe
07.2002 - 08.2007
Phlebotomist
Family First Home Health Care
06.2002 - 10.2008
Chemical Coating Operator
Flat Rock Metal
03.1992 - 03.2002
High School Diploma -
John F Kennedy
Similar Profiles
Jennifer ResseguieJennifer Resseguie
Hospitality Team Member at Flight ClubHospitality Team Member at Flight Club
Daniel CummingsDaniel Cummings
Bartender at Flight ClubBartender at Flight Club
Lorraine CamposLorraine Campos
Server/ Bartender at Flight ClubServer/ Bartender at Flight Club
Aleksandra JurkowskaAleksandra Jurkowska
Waiter at Flight ClubWaiter at Flight Club
Trent TappanTrent Tappan
Material Coordinator at Johnson MattheyMaterial Coordinator at Johnson Matthey