Ronald Pernell
Business Own
Prichard ,AL
Work Preference
Summary
Dynamic restaurant operations leader with a proven track record at Owner, excelling in cost control and staff leadership. Achieved targeted profit margins through strategic budget management and enhanced guest experiences. Expert in labor management and performance improvement, fostering a collaborative team culture that drives operational excellence.
Work History
Director of Restaurants
Owner
- Directed multi-unit restaurant operations, aligning service standards, labor planning, and guest experience across locations.
- Oversaw P&L performance, controlling costs and guiding budget decisions to improve overall profitability.
- Implemented staffing strategies, including hiring, scheduling, and performance coaching for management teams.
- Standardized front-of-house and back-of-house procedures to improve consistency, compliance, and operational flow.
- Reviewed daily sales, labor, and guest feedback to identify process improvements and support strategic decisions.
- Trained managers on service execution, conflict resolution, and accountability expectations.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
- Cultivated a strong team culture through regular communication, fostering collaboration across all levels of the organization.
Lot Attendant
Kia Daphne
2024 - 2026
- Moved vehicles throughout lot to support sales, service, and customer delivery flow.
- Inspected inventory for cleanliness, damage, and readiness before display or transfer.
- Maintained orderly parking areas by organizing vehicle placement and lot assignments.
- Assisted customers by locating vehicles and coordinating retrieval for test drives.
- Cleaned interior and exterior surfaces to keep inventory presentation-ready.
- Checked fuel levels and prepared vehicles for daily dealership operations.
- Monitored vehicle conditions and reported issues to support timely maintenance.
- Supported dealership staff with basic lot operations and vehicle handling tasks.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Kept facilities well-lit and marked to improve safety and navigation.
- Improved vehicle security by regularly monitoring and reporting any suspicious activity on the premises.
- Parked and retrieved vehicles to support smooth dealership lot flow.
- Inspected inventory for cleanliness, damage, and readiness before customer delivery.
- Moved vehicles between service, sales, and staging areas safely.
- Maintained organized lot appearance through routine arrangement and vehicle placement.
Education
High School Diploma -
Monroe Senior High
Monroe County 1994
Skills
Cost control
Menu development
Labor management
Franchise management
Operations management
Customer engagement
Staff leadership
Portion control
Performance improvement
Staff supervision
Food presentation
Small business operations
Staff management
Business planning
Schedule coordination
Waste reduction
Business marketing
Staff hiring
Marketing strategy implementation
Labor cost controls
Inventory management
Vendor relations
Building maintenance
Revenue generation
Delivery coordination
Timeline
High School Diploma -
Monroe Senior High
Director of Restaurants
Owner
Lot Attendant
Kia Daphne
2024 - 2026