RONALD Ross
Waukee,IA
Summary
I am looking to change Professions to being a Driver. I have a Perfect Driving record , I am adaptable , easy going person with excellent Customer Communication skills, I know how important safety is I used to drive a Semi years ago.
Overview
5
5
years of professional experience
Work History
Fraud Prevention Specialist
Velera
West Des Moines, IA
05.2023 - 02.2026
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Enhanced customer satisfaction through timely and accurate credit investigations for loan applications.
DAS: Iowa Workforce
03.2022 - 12.2022
- Collections: Used spreadsheets to see if accts are 30,60,90 days and past delinquent
- I used Lexis Nexis to skip trace client, then called client, set up payment plan and typed up plan and mailed to client, photocopied all paperwork then loaded to cloud, via OPEX Machine
- Mail: statement coming in incorrect address (2500) per week, skip traced client, copied statement, envelope and letter loaded to cloud with OPEX Machine //My Supervisor extended my job from 3 months to 9 months.
Credit Investigator
EAUIFAX CREDIT
02.2021 - 02.2022
- As a Credit Investigator I researched applicants' credit by calling Landlord's, Credit Card Companies, Mortgages, Heloc's and other reference's by asking 20 questions that pertain to the applicant's credit history and inputting the Data into one of our 8 systems we use to get it to the Processor
- We were required to meet metrics I met them 2nd month.
Education
AA Degree - Business, Accting
Hamilton Business College
Skills
- Ethical standards
- Reliability
- Communication skills
- Professional demeanor
- Adaptability
- Time management abilities
Timeline
Fraud Prevention Specialist
Velera
05.2023 - 02.2026
DAS: Iowa Workforce
03.2022 - 12.2022
Credit Investigator
EAUIFAX CREDIT
02.2021 - 02.2022
AA Degree - Business, Accting
Hamilton Business College