Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ronald Shirlety

Frederick,MD

Summary

Accomplished Director at Aschenbach Auto Group, leveraged strategic planning and charismatic leadership to enhance operations and team performance across multiple locations. Skilled in business development and staff development, I significantly boosted employee engagement and retention, driving long-term growth and exceeding sales targets through innovative strategies and strong team building. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

35
35
years of professional experience

Work History

Director Fleet and Commercial Operations

Aschenbach Auto Group
11.2020 - 07.2024
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale..
  • Oversaw operations over 9 locations and multiple franchises
  • Ran newly acquired stores, and existing stores as General Manager until a permanent replacement was hired
  • Oversaw inventory and advertising at commercial and store levels

General Sales Manager

Capital Cadillac Buick GMC
03.2017 - 11.2020
  • Motivated team members to meet and exceed manufacturers sales objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Retail and Commercial Sales Manager

Win Kelly Chevrolet Buick GMC
10.2014 - 03.2017
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
  • Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
  • Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels in [Location].
  • Expanded market share through the identification of new business opportunities and partnerships.

Senior Sales Manager

Sport Chevrolet
09.2008 - 10.2014
  • Analyzed customer feedback to identify trends and adjust sales techniques as needed for optimal results.
  • Increased overall sales by strategically targeting high-value clients and delivering tailored presentations.
  • Identified areas for product improvement based on customer insights, helping drive innovation within the organization.
  • Facilitated training sessions for new hires in order to ramp up quickly contributing positively towards overall team performance.
  • Mentored junior sales team members, enhancing their skills and improving team performance.
  • Implemented effective sales strategies to drive revenue growth and exceed quotas consistently.
  • Leveraged consultative selling approaches to build trust with prospects while addressing their unique needs.
  • Trained, coached, and mentored new sales associates for maximum performance.

Commercial Sales Manager

Lindsay Chevrolet
04.2005 - 09.2008
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Responded to customer feedback in professional and constructive way.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.

Sales Manager/Senior Sales Manager

Rockmont Chevrolet
02.1989 - 12.2003
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

High School Diploma -

Woodbridge High School
Woodbridge, VA

Skills

  • Verbal and written communications
  • Charismatic Leader
  • Strategic Planning
  • Employee Development
  • Operations Management
  • Team Management
  • Strategies and goals
  • Staff Development
  • Business Development
  • Strong Team Building Skills

Affiliations

  • Master Mason

Timeline

Director Fleet and Commercial Operations

Aschenbach Auto Group
11.2020 - 07.2024

General Sales Manager

Capital Cadillac Buick GMC
03.2017 - 11.2020

Retail and Commercial Sales Manager

Win Kelly Chevrolet Buick GMC
10.2014 - 03.2017

Senior Sales Manager

Sport Chevrolet
09.2008 - 10.2014

Commercial Sales Manager

Lindsay Chevrolet
04.2005 - 09.2008

Sales Manager/Senior Sales Manager

Rockmont Chevrolet
02.1989 - 12.2003

High School Diploma -

Woodbridge High School

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Ronald Shirlety