Summary
Overview
Work History
Education
Skills
Additional Information
10 years as Cub Scout & Boy Scout leader
Timeline
Generic

Ronald Smith

Product Development & Program Manager
Greensboro,North Carolina

Summary

Creative Product Development Program Manager with exceptional background in Automotive (Acoustical & Converting) industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Customer-focused professional with successful 27-year career in Automotive sector. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience
12
12
years of post-secondary education

Work History

Product Development /Senior Program Manager

Custom Converting Solutions
02.2010 - Current
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Interacted with customers and clients to identify business needs and requirements.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Participated in vendor selection and management process for program initiatives.
  • Leveraged project management processes and tools to define and execute projects.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Performed program research and analyzed data collection to develop cost estimates and budgets.
  • Trained operational/quality teams in new program launches to accomplish set goals and benchmarks.
  • Collaborated with management staff to define operational parameters.

Product Quality Manager

Custom Converting Solutions
03.2007 - 02.2010
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Determined quality department standards, practices, and procedures.
  • Inspected products and worker progress throughout production.
  • Reported production malfunctions to managers and production supervisors.
  • Recorded, analyzed, and distributed statistical information.

Education

Enrichment Classes - Auto CAD

Guilford Technical Community College
Greensboro, NC
05.2001 -

Bachelor of Science - Engineering

Louisiana State University
Baton Rouge, LA
08.1981 - 12.1993

Skills

    Project Leadership

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Additional Information

Working in a fast paced automotive supplier based industry where we supply and outfit the top tiered program for all major OEMs. I have successfully helped my company grow from 7 million dollars annually in 2007 to 25 million dollars in 2023. Being a small business, I have had to wear multiple hats ranging from initial costing thru product developmental /launch into program management and many aspects inbetween. I have been the point of contact for all of my Tier 1 customers in purchasing & engineering contacts and have negotiated 8+ million dollar programs and successfully launched them into our manufacturing operations. I have also worked with operations on ongoing programs/issues that happen during the course of those programs and have successfully resolved issues. Lastly I have developed both quality monitoring systems in our operations for incoming and outgoing products as well as negotiated and introduced our company to our present customer base.

10 years as Cub Scout & Boy Scout leader

I was actively involved as Pack Leader for Troop 160 cubs and grew the pack from 8 boys to 20+ boys thru recruitment and word of mouth. I oversaw all badge activities and outdoor adventures and recruited parents to insure proper chaperoning of activities plus initiated a approach where each parent would be the organizing member for badge attainment. I truly helped the boys/parents have a stake in their child's development to get their arrow of light (into boy scouts). Out of the 20+ boys in cubs i hade 16 graduate to Boy Scouts with their Arrow of Light. 

In Boy Scouts I was an assistant Scout Leader (specializing in quartermaster duties) whereas I set up and modernized our camping equipment and supplies with the help of getting corporate donors involved. During the Boy Scout time i worked with my previous cubs ot help them attain Eagle and out the the 16 that went from Cubs to Boy Scouts I had 8 attain the rank of Eagle Scout with 3 mentor pins dedicated to me. 

Timeline

Product Development /Senior Program Manager

Custom Converting Solutions
02.2010 - Current

Product Quality Manager

Custom Converting Solutions
03.2007 - 02.2010

Enrichment Classes - Auto CAD

Guilford Technical Community College
05.2001 -

Bachelor of Science - Engineering

Louisiana State University
08.1981 - 12.1993
Ronald SmithProduct Development & Program Manager