Ronald Stephens
Raleigh,NC
Summary
A proven history of customer acquisition, quality service, and customer retention in both the automotive and finance industries
Overview
29
29
years of professional experience
Work History
Operations Manager
Clearkits, LLC
03.2006 - 08.2026
- Oversaw daily operations of Clearkits LLC, a paint protection film (PPF) business
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Trained and mentored team members, fostering a culture of continuous development
- Developed standard operating procedures to improve consistency across operations.
- Managed inventory levels, optimizing supply chain processes for cost-effectiveness.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales Manager
Autobahnd Roadblock
11.2000 - 07.2006
- Bought into Autobahnd Roadblock, an automotive aftermarket franchise
- Cold called auto dealerships to identify new business opportunities and customer needs.
- Led product installation team to enhance operational efficiency
Business Banker
Citigroup
09.1997 - 07.2000
- Developed customized financial solutions for clients, enhancing relationship management and client satisfaction.
- Analyzed credit risks and financial statements to determine loan eligibility and mitigate potential losses.
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
- Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
Education
University of Kentucky
Lexington, KYSkills
- Manage retail and wholesale operations
- Certified installer of paint protection film
- Problem-solving
- Team leadership
- Invoice processing
- Managing Accounts Receivable
- Sales background
Timeline
Operations Manager
Clearkits, LLC
03.2006 - 08.2026
Sales Manager
Autobahnd Roadblock
11.2000 - 07.2006
Business Banker
Citigroup
09.1997 - 07.2000
University of Kentucky