RONALD WEBER II
F&I Manager
Salisbury,MD
Summary
Seasoned F&I Manager with a thorough understanding of automotive financing and insurance, contract negotiation, and compliance. Demonstrates strong leadership skills, strategic planning, customer relationship management skills, along with the ability to analyze sales data effectively for business growth. Recognized for developing innovative strategies that increase profit margins and enhance customer satisfaction in prior roles.
Overview
21
21
years of professional experience
Work History
F&I Manager
Pohanka Honda
Salisbury, Maryland
05.2022 - 04.2025
- Resolved any customer complaints related to financing issues promptly and courteously.
- Audited paperwork submitted by sales staff members before finalizing deals with lenders or customers.
- Assisted customers in selecting appropriate finance options based on their individual needs.
- Analyzed credit reports from various sources to determine eligibility for loan approval or denial.
- Established policies and procedures for the F&I department to follow.
- Provided guidance and assistance to sales staff members on completing financial documents accurately during customer interactions.
- Monitored and maintained F&I department compliance with all applicable laws, regulations, and internal guidelines.
- Advised customers on extended warranties, gap insurance, and other ancillary products available through the finance office.
- Processed vehicle financing applications and ensured the accuracy of documentation before submitting them to lenders.
- Maintained records of all financial transactions within the F&I department.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Reviewed purchases and sales contracts for compliance with dealer and legal standards.
- Reviewed credit histories from applicants and determined thefeasibility of granting requested loans.
- Stayed abreast of lending regulations, industry trends, and market rates.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
F&I Manager
IG Burton Automotive Group
Milford, DE
09.2019 - 03.2022
- The same responsibilities as the previous employer.
F&I Manager
Sherwood of Salisbury
Salisbury, MD
02.2004 - 07.2018
- The same responsibilities as the previous employers.
Education
Bachelor of Arts - Philosophy/Business
Salisbury University
Salisbury, MD05-1997
Skills
- Credit assessment
- Documentation accuracy
- Sales support
- Customer service
- Ancillary product knowledge
- Deal structuring
- Financial partnership building
- Regulatory compliance
- Contract review
- Automotive sales experience
- Product penetration
Timeline
F&I Manager
Pohanka Honda
05.2022 - 04.2025
F&I Manager
IG Burton Automotive Group
09.2019 - 03.2022
F&I Manager
Sherwood of Salisbury
02.2004 - 07.2018
Bachelor of Arts - Philosophy/Business
Salisbury University
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