Ronald Whiting
Land O' Lakes,FL
Summary
Customer service-focused professional with a strong track record in automotive finance and sales management. Renowned for building effective financing packages and fostering interpersonal relations that drive customer retention and satisfaction.
Overview
17
17
years of professional experience
Work History
Automotive Finance Manager and Sales Manager
Ferman Automotive Group
Tampa, FL
12.2017 - Current
- Managed financing options for vehicle purchases, enhancing customer satisfaction and retention.
- Analyzed credit applications to ensure compliance with industry standards and regulations.
- Collaborated with sales team to create financing packages that meet diverse customer needs.
- Trained and mentored Sales and Finance staffs on best practices in automotive financing.
- Created videos and social media posts to help build consumer awareness of the Dealership.
- Started as Sales Manager, increasing gross profits while training and hiring sales staff.
Sales Manager
Fuccillo Automotive
Adams, NY And Tampa FL
03.2009 - 12.2017
- Developed and implemented training programs to enhance team sales skills and product knowledge.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Led a team of 40 Sales People in sales for one of the Top Kia stores in the Country.
- Worked with many different departments at the launch of a new Dealership to formulate strategies and work flow.
- Created store Facebook pages at the platforms infancy to capitalize on brand awareness in the Social Media world.
- Worked along ad agency and Media Talent in a high volume ad campaign.
Education
Communication
Canisius College
Buffalo, NYCommunication
Houghton University
Houghton, NYSkills
- Regulatory compliance
- Strong negotiation skills
- Goal-oriented mindset
- Contract preparation
- Continuous improvement focus
- Interpersonal relations
- Loan underwriting proficiency
- Customer service-focused
Timeline
Automotive Finance Manager and Sales Manager
Ferman Automotive Group
12.2017 - Current
Sales Manager
Fuccillo Automotive
03.2009 - 12.2017
Communication
Canisius College
Communication
Houghton University