Summary
Overview
Work History
Education
Skills
Certification
10 years experience in the apartment & building maintenance
Timeline
Generic

Ronald Wigley

Fishers,IN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

AT&T Communications
Indianapolis, IN
09.2000 - 01.2022

Cable repair specialist

cable splicing specialist

cable air pressure specialist

  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Education

GED -

Hamilton Southeastern High School
Fishers, IN

Skills

  • Understanding Customer Needs
  • Verbal and Written Communication
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Issue and Complaint Resolution
  • Customer Data Confidentiality
  • Courteous with Strong Service Mindset
  • Regulatory Compliance
  • Time Management
  • Multi-Line Phone Systems
  • Excellent Attention to Detail

Certification

HVAC type 1 & 2

Carpentry

10 years experience in the apartment & building maintenance

Industrial maintenance. 3 years experience Lasalle/Kite Lilly Corp. center 8/97 to 9/2000

Luminare Services 10/96 to 8/97

Ace Communications 4/95 to 10/96

Gene B. Glick Co. 5/91 to 4/95

Standard Investments ( Fall Creek Apartments) 5/88 to 5/91

Crystal Terrace Apartments 6/87 to 5/88

Timeline

Customer Service Specialist

AT&T Communications
09.2000 - 01.2022

GED -

Hamilton Southeastern High School
Ronald Wigley