Ronald J Zalis Jr

• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Work with storeroom to optimized supply levels to keep stock within ideal parameters for expected needs.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Direct Team Leaders in scheduling vehicles and equipment for maintenance and unscheduled repairs.
• Evaluated vehicles and equipment age and condition to determine end of life cycle.
• Coordinate vendor repairs for warranty and non-warranty repairs
• Schedule overtime to support operational and client department needs.
• Managed efficient teams of up to 35 employees

• Assist with scheduling maintenance and repairs on vehicles and equipment.
• Create and provide team members with M5 reports for scheduled maintenance.
• Create and submit requisitions for vendor repairs.
• Maintain inspections records and sticker levels
• Maintain and renew software subscriptions for diagnostic equipment.
• Schedule and conduct employee training.
• Assist in interviewing of potential candidates for technician positions.
• Eased team transitions and new employee orientation through effective training and development.
• Interact with union on disciplinary and employee concerns.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Fleet Maintenance Supervisor 11/2014 to 02/2019

• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Work with storeroom to optimized supply levels to keep stock within ideal parameters for expected needs.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Direct Team Leaders in scheduling vehicles and equipment for maintenance and unscheduled repairs.
• Evaluated vehicles and equipment age and condition to determine end of life cycle.
• Coordinate vendor repairs for warranty and non-warranty repairs
• Schedule overtime to support operational and client department needs.

Automotive Team Leader 2/2004 to 11/2014

• Assign work to technicians
• Schedule weekly workloads
• Order and track necessary parts and materials to complete tasks
• Maintain work flow for employees and assist techs as needed.
• Schedule employee leave accordingly to maintain proper staffing levels
• Maintain vehicle diagnostic equipment to support current vehicle model year.

Automotive technician 11/1998 to 2/2004

• Performed scheduled and unscheduled maintenance and repairs on city owned vehicles and equipment.