Ronald And Teresa BeLieu
Work Campers
Des Moines,United States
Summary
Hardworking and passionate job seekers with strong organizational skills eager to secure work camping positions. Ready to help team achieve company goals.
Overview
41
41
years of professional experience
3
3
Certifications
Work History
Teresa Lead Supervisor
Des Moines West KOA
04.2024 - Current
- Developed comprehensive training programs for new employees, increasing overall productivity levels.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Streamlined inventory management processes, reducing waste and improving overall cost-efficiency within the department.
Ron Campground Maintenance
Des Moines West KOA
04.2024 - Current
- Maintained a safe environment for campers through regular safety checks and hazard assessments.
- Improved camper check-in experience with an organized reservation system and friendly customer service.
- Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout the camping season.
- Assisted in the planning and execution of campground events, creating memorable experiences for guests.
- Enhanced campground cleanliness by regularly inspecting sites and addressing maintenance issues.
- Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
Ron and Teresa Work Camper
San Antonio/ Alamo KOA
09.2023 - 04.2024
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Performed general housekeeping and cleaning tasks.
Teresa Camp Ground Supervisor
Des Moines West KOA
04.2023 - 09.2023
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Conducted routine inspections to check quality and compliance with established specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Ron Camp Ground Maintenance
Des Moines West KOA
04.2023 - 09.2023
- Cleared public and private areas of debris before and after events.
- Assembled, installed and repaired wiring, electrical components and plumbing systems and kept grounds systems safe, up-to-date and usable.
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Applied pesticides and herbicides to control pests and weeds.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
Teresa Customer Service
New Orleans KOA
12.2022 - 04.2023
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
Ron Maintenance and Customer Escort
New Orleans Koa
01.2021 - 04.2023
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
Teresa Quality Assurance Specialist
Bridgestone Firestone
12.1994 - 09.2022
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Fixed identified issues to increase productivity and boost workflows.
- Analyzed quality and performance data to support operational decision-making.
- Promoted adherence to quality standards by educating personnel on quality control.
- Implemented process improvements to increase productivity in quality assurance operations.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Ron United States Navy
United States Navy, USN
05.1983 - 01.2004
- Electronic Technician E6 Rating
- Worked on radar and navigation equipment
- Instructor for fleet training center in Norfolk, VA
Skills
Efficient multitasking
Cooking
Flexible and Adaptable
Clerical Support
Planning and Coordination
Good Telephone Etiquette
Grounds repair and maintenance
Accomplishments
- Supervised team of 30 staff members.
- Documented and resolved maintenance issues which led to customer satisfaction.
- Customer Relations - Earned highest reviews for customer satisfaction.
- Ensured safe and efficient kitchen operations while delivering outstanding guest servces
Certification
Licensed Texas Food Handler
Timeline
Teresa Lead Supervisor
Des Moines West KOA
04.2024 - Current
Ron Campground Maintenance
Des Moines West KOA
04.2024 - Current
Ron and Teresa Work Camper
San Antonio/ Alamo KOA
09.2023 - 04.2024
Licensed Texas Food Handler
09-2023
Teresa Camp Ground Supervisor
Des Moines West KOA
04.2023 - 09.2023
Ron Camp Ground Maintenance
Des Moines West KOA
04.2023 - 09.2023
Teresa Customer Service
New Orleans KOA
12.2022 - 04.2023
ISO 2001 Certified
06-2022
Ron Maintenance and Customer Escort
New Orleans Koa
01.2021 - 04.2023
Six Sigma Certified
03-2010
Teresa Quality Assurance Specialist
Bridgestone Firestone
12.1994 - 09.2022
Ron United States Navy
United States Navy, USN
05.1983 - 01.2004
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