Ronald D. Brooks Jr.
Montgomery,AL
Summary
High school student with a 3.7 GPA and extensive leadership experience. Served as president and co-founder of the mental health club, co-captain of the pep squad, and vice president of SkillsUSA. Completed advanced AP and dual enrollment courses, earning recognition through the Mickey Ingalls Scholarship and Future Health Leaders of America nomination. Committed to community service and professional growth through leadership and advocacy.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Clerk
QuikTrip
Montgomery, Alabama
09.2025 - Current
- Processed customer transactions, ensuring accuracy and enhancing customer satisfaction.
- Assisted customers with inquiries, providing accurate product information.
- Handled customer inquiries and complaints, resolving issues to improve overall experience.
- Answered phones, providing timely assistance to enhance customer service.
- Collaborated with team members to ensure smooth store operations.
- Maintained cleanliness and organization within store environment.
- Welcomed visitors at front entrance, directing them appropriately.
Cashier Team Lead
Popeyes® Louisana Kitchen
Montgomery, Alabama
03.2024 - 07.2025
- Supervised cashier team during peak hours to ensure efficient service delivery.
- Trained new cashiers on register operations and customer service standards, improving team readiness during peak hours.
- Coordinated staff schedules to ensure optimal coverage during busy shifts, enhancing service delivery.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Facilitated training for new cashiers and customer service personnel, streamlining onboarding process.
- Assisted cashiers in addressing customer inquiries and resolving issues.
- Implemented best practices for workspace cleanliness and organization.
Education
High School Diploma -
Booker T. Washington Magnet High School (BTW)
Montgomery, AL05-2027
Skills
- Transaction processing
- Cash handling
- Customer service
- Staff training
- Schedule management
- Team leadership
- Conflict resolution
- Time management
- Relationship building
Certification
- FEMA IS-200.C – Basic Incident Command System for Initial Response
- FEMA IS-700.B – An Introduction to the National Incident Management System
- FEMA IS-800.D – National Response Framework, An Introduction
Affiliations
- President, Mental Health Club (2026–2027)
- Co-Founder & Vice President, Mental Health Club (2026–2027)
- President, Pep Squad (2026–2027)
- Co-Captain, Pep Squad (2023–2026)
- Vice President, SkillsUSA (2023–2025)
- Youth in Government Participant (2023–2027)
- Montgomery Public Schools Technology Ambassador (2025–2026)
- Classroom Support Assistant (2025–2026)
- Library Assistant (2026–2027)
- Participant, 3T (Teaching Through Theatre) Camp, Alabama State University
- Volunteer - Department of the Air Force Information Technology and Cyberpower Training and Education Event (2023-2025)
- Volunteer - The 187th Fighter Wing (FW) (2024)
Timeline
Clerk
QuikTrip
09.2025 - Current
Cashier Team Lead
Popeyes® Louisana Kitchen
03.2024 - 07.2025
High School Diploma -
Booker T. Washington Magnet High School (BTW)