Ronald G. Johnson
Fowlerville
Summary
Seeking a SharePoint or Systems Administrator position with a company that offers advancement opportunities based on performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Operations Engineer / Systems Administrator
Michigan State University Federal Credit Union
05.2019 - 06.2025
- System Monitoring and Maintenance, continuously monitor the performance of systems and infrastructure, proactively identifying and resolving potential issues before they impact service.
- Incident Management, respond to and resolve incidents, escalating issues when necessary, and ensuring timely resolution and communication.
- Problem Management, analyze root causes of recurring issues, develop and implement solutions to prevent future incidents.
- Automation and Optimization, identify and implement opportunities to automate tasks, improve efficiency, and reduce manual effort.
- Infrastructure Support for various IT infrastructure components, including cloud and on-prem servers, exchange servers, application servers, networks, storage, and cloud services and active directory.
- Process Improvement, collaborate with other teams to identify and implement process improvements to enhance efficiency and reliability.
- Collaboration, work closely with development, engineering, and other teams to ensure seamless integration of new technologies and processes.
- Documentation, maintain accurate and up-to-date documentation of systems, processes, and procedures.
- Running PowerShell scripts, automation, creating workflows and utilizing AI technologies.
SharePoint Administrator
Michigan State University Federal Credit Union
04.2014 - 05.2019
- Installation, administration, and maintenance of SharePoint Farm.
- Creating, configuring and customizing web application, team sites including site collections, lists, document libraries, and content types.
- Worked on creating and customizing dashboard pages, report center and project server.
- Performing backup and restore of objects, databases, and deleted items.
- Designing and creating forms or templates in InfoPath 2013 and SharePoint Online.
- Working with clients, gathering requirements, and translating those into system improvements.
- Designed, developed, and tested site templates, custom web parts, and pages.
- Managed shared services functions such as managed properties, content sources, and crawling.
- Add/Change/Remove users and user group permissions, updating content & changing navigation.
- Managed metadata, application services, taxonomy & governance.
- Search infrastructure guidance on tuning and making modifications to improve overall user search experience.
- Configuring sites, columns, views, web parts, excel services, and user profile management.
- Developed SharePoint workflows, processes, automation, and customizations using content editor or scripting.
Systems Administrator / SharePoint Administrator
CSIG Holding Company
08.2012 - 04.2014
- Windows server management (active directory, exchange administration, and group policy etc.)
- SharePoint 2010/2013 and Project Server administration, governance, and manage farm.
- Create workflows, sites, web parts, templates, branding, site collections and content types.
- Responsible for administration, management, monitoring, and maintenance of servers.
- Perform daily system backups, user account management, and systems maintenance.
- Manage VoIP phone system, print management, software and general application servers.
- Stage, deploy, rebuild computers, and ensure critical updates are installed.
- Asset management/inventory control, project management, and upgrades.
- Create and maintain documentation for system processes and procedures.
- Perform routine audits of systems and software identifying potential problems.
- Network communications (Ethernet, Copper/Fiber, Cisco routers, switches, data/voice cabling).
- Network protocols and services (TCP/IP, DNS, WINS, DHCP, FTP, SMTP, SSH).
- Security administration (Watchguard firewall, VPN, Symantec anti-virus, intrusion detection).
Systems Administrator / SharePoint Administrator
TTS / Lotus Engineering Inc.
06.2006 - 08.2012
- Windows server management including exchange, active directory, and group policy.
- SharePoint 2007 and 2010 and Project Server administration, configuration, and support.
- SharePoint content management, workflows, site collections, templates and topology.
- Manage backups, tape library, filer, IP phone systems, MySql, and Navision Databases.
- Support desktop and server software, troubleshooting, installation, and upgrades.
- Server and desktop/laptop hardware, printer, plotter, and network hardware support.
- Support engineering applications, dyno cell pc equipment, networks, and LEI intranet.
- Network communications (Ethernet, Copper/Fiber, Cisco routers, switches, data/voice cabling).
- Network protocols and services (TCP/IP, DNS, WINS, DHCP, FTP, SMTP, SSH).
- Security administration (CheckPoint firewall, VPN, Trend Micro anti-virus, intrusion detection).
Education
Bachelor of Business Administration - Marketing / Computer Information Systems
Eastern Michigan University
Ypsilanti, Michigan12.1991
International Business Communications
Murray State University
Maysville, Kentuckyundefined
SP TechCon
San Francisco, CAundefined
Dale Carnegie & Associates, Inc.
Farmington Hills, Michiganundefined
BJ Bartlett Sales Training Corporation
Costa Mesa, CaliforniaSkills
- Technical Skills, strong understanding of IT infrastructure, operating systems, networking, and virtualization
- Problem-Solving, ability to analyze complex issues, identify root causes, and develop effective solutions
- Communication, excellent written and verbal communication skills to effectively communicate with technical and non-technical audiences
- Collaboration, ability to work effectively with other teams and individuals to achieve common goals
Certification
- Microsoft Certified Professional
- Synergy Certification
- UNIX Sun Certified System Administrator for Solaris 8 (December 2001).
Timeline
Service Operations Engineer / Systems Administrator
Michigan State University Federal Credit Union
05.2019 - 06.2025
SharePoint Administrator
Michigan State University Federal Credit Union
04.2014 - 05.2019
Systems Administrator / SharePoint Administrator
CSIG Holding Company
08.2012 - 04.2014
Systems Administrator / SharePoint Administrator
TTS / Lotus Engineering Inc.
06.2006 - 08.2012
International Business Communications
Murray State University
undefined
SP TechCon
undefined
Dale Carnegie & Associates, Inc.
undefined
BJ Bartlett Sales Training Corporation
Bachelor of Business Administration - Marketing / Computer Information Systems
Eastern Michigan University
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