Ronald McKinnley Jackson
Greenville,South Carolina
Summary
Healthcare professional with a strong track record of building relationships, solving problems, and helping people adopt new solutions with confidence. Experienced in identifying customer needs, simplifying complex information, and communicating value in a way that drives engagement and trust. Known for collaborating across teams, managing change effectively, and delivering solutions that improve outcomes for clients and organizations. Curious, adaptable, and results-driven, I enjoy connecting with people, understanding their challenges, and helping them find the right solutions to achieve their goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Post Acute Wound Healing Specialist
Solventum
Greenville, SC (Remote)
01.2026 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed and maintained strong relationships with healthcare professionals to drive product adoption.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
Sr. Learning and Development Specialist
MiMedx
Marietta, GA (Remote)
02.2024 - 01.2026
- Managed planning and rollout of field training programs, validating workflows and enhancing knowledge transfer across departments and teams.
- Analyzed learning needs in partnership with cross-functional teams to create targeted educational programs.
- Facilitated compliance, product knowledge, and soft skills workshops for diverse audiences, promoting skill development.
- Optimized onboarding processes by analyzing workflow performance and standardizing training pathways, resulting in a 33% reduction in cycle time.
- Evaluated workflows and monitored performance metrics during large-scale program deployment, ensuring improvements in operational readiness.
Account Executive
The Bogert Collective
Phoenix, AZ
01.2021 - 02.2024
- Cultivated strong client relationships to enhance account retention and satisfaction.
- Facilitated contract negotiations to align with client objectives and support organizational success.
- Coordinated with buyers, realtors, and internal teams to expedite transactions and resolve issues effectively.
- Analyzed and refined workflows to reduce cycle times, improve transparency, and strengthen overall customer satisfaction.
- Monitored and coordinated project timelines and deliverables, fostering accountability for effective campaign implementation.
Technical Solutions Engineer
Cerner Oracle
Kansas City, MO
06.2019 - 01.2021
- Provided technical support for complex software applications, resulting in improved customer satisfaction and reduced resolution times.
- Collaborated with hospital operational teams to implement and troubleshoot clinical system workflows, enhancing reliability and access to critical patient information.
- Conducted root-cause analysis on system disruptions impacting billing, documentation, and imaging workflows; delivered recommendations and technical solutions to ensure continuity.
- Troubleshot and piloted new system solutions, minimizing downtime and increasing overall reliability of healthcare IT systems.
Education
Bachelor of Science - Management of Information Systems
University of Arizona (Eller Business College)
Tucson, AZ01-2019
Skills
- Learning & Development Strategy
- Sales Enablement & Training
- Instructional design
- Cross-Functional Collaboration
- Wound Care Technology
- Data analysis
- Project Management
- Zendesk
- Data Trend Analysis
- Process optimization
- Training & Adoption
- Customer relations
- Analytical thinking
- LMS expertise
Certification
Mindtickle LMS Administrator – 2025
Languages
English
Native or Bilingual
French
Elementary
Timeline
Post Acute Wound Healing Specialist
Solventum
01.2026 - Current
Sr. Learning and Development Specialist
MiMedx
02.2024 - 01.2026
Account Executive
The Bogert Collective
01.2021 - 02.2024
Technical Solutions Engineer
Cerner Oracle
06.2019 - 01.2021
Bachelor of Science - Management of Information Systems
University of Arizona (Eller Business College)