RONALDO FIGUEROA
Warwick,RI
Summary
Versatile experienced and learning in customer service and marketing, skilled in managing vendor relationships and crafting promotional campaigns. Strong analytical skills in interpreting customer data to inform strategic marketing initiatives and enhance customer engagement.
Overview
4
4
years of professional experience
Work History
Marketing Associate
Reborn Elite
Cranston, RI
07.2026 - Current
- Developed and implemented marketing campaigns to increase product awareness.
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Analyzed customer insights data to optimize customer engagement strategies.
- Managed relationships with external vendors for advertising and promotional services.
Customer Service Representative
Enterprise Rent-A-Car
Warwick, RI
05.2025 - 06.2026
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Ensured accurate vehicle delivery to customers, enhancing overall satisfaction.
- Delivered products and services efficiently to clients by driving vehicles.
- Managed time effectively, ensuring timely completion of tasks and adherence to deadlines.
Sales Associate
Old Navy
Warwick, RI
11.2024 - 01.2025
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with product selection and inquiries.
- Maintained organized and visually appealing merchandise displays.
Sales Associate
Kohls
Warwick, RI
05.2023 - 11.2024
- Addressed customer inquiries to enhance satisfaction and ensure timely service
- Assessed and met customers' needs to provide tailored shopping experiences and drive repeat business
- Achieving store goals
- Strong in marketing and sales/Promoting
- Maintained store appearance to create an inviting shopping environment and support sales
- Cashiering and working with numbers
- Knowledge of retail processes and inventory
- Stocked merchandise on sales floor and loaded trucks for deliveries
- Flexibility to change priorities
- Performance to support store operations
Cashier Crew Member
Charleys
04.2022 - 05.2023
- Processed customer transactions efficiently
- Proficient in handling money
- Maintained positive attitude to enhance customer experience
- Assisting customers with questions
- Resolved issues for unhappy customers to restore satisfaction
- Ensured customers received desired items to promote repeat business
- Cooking food in a timely manner
- Skilled in food preparation
- Achieved high accuracy in food preparation
- Efficiently managing time and tasks
- Supervising and keeping team on task
- Maintaining cleanliness throughout work area
Education
Public Relations
University of Rhode Island
Kingston, RI05-2028
Business Administration
Bryant University
Smithfield, RISkills
- Brand building
- Strategic planning
- Customer Service
- Problem Solving
- Attention to Detail
- Time Management
- Organization
- Teamwork
- Team collaboration
- Adaptability
- Leadership
- Communication
- Strategic planning
Timeline
Marketing Associate
Reborn Elite
07.2026 - Current
Customer Service Representative
Enterprise Rent-A-Car
05.2025 - 06.2026
Sales Associate
Old Navy
11.2024 - 01.2025
Sales Associate
Kohls
05.2023 - 11.2024
Cashier Crew Member
Charleys
04.2022 - 05.2023
Public Relations
University of Rhode Island
Business Administration
Bryant University