Ronaldo Jackson Lee
Bryans Road,MD
Summary
Dedicated Systems Administrator with over 6 years of experience supporting secure government and enterprise environments. Expertise in maintaining system reliability, enhancing security compliance, and effectively resolving complex technical issues in mission critical settings. Proven ability to support team operations and drive infrastructure improvements within high security environments. Committed to leveraging technical skills and strategic problem solving to optimize system performance and ensure operational excellence.
Overview
8
8
years of professional experience
Work History
Systems Administrator (FDIC)
JCI
Arlington, VA
02.2023 - Current
- Provide Tier 2/3 support in a secure federal environment, resolving complex issues and ensuring minimal disruption to operations
- Administer user access, permissions, and system controls in alignment with federal security and compliance standards
- Monitor and maintain server performance, proactively identifying and resolving system risks
- Lead efforts in patching, system updates, and vulnerability remediation to strengthen overall security posture
- Configure secure VPN access and support remote operations across teams
- Support audits, maintain documentation, and contribute to continuous improvement of IT processes and infrastructure
Advanced Security Technician III
CodeLynx
Washington, DC
09.2021 - 09.2022
- Installed, configured, and maintained advanced electronic security systems in controlled environments
- Diagnosed and resolved system issues, ensuring consistent and reliable security operations
- Supported system commissioning, testing, and preventive maintenance efforts
- Collaborated with cross-functional teams to complete projects efficiently and meet client expectations
- Contributed to process improvements that enhanced system performance and reliability
Lead Installation Technician
Eyewitness Surveillance
Hanover, MD
03.2018 - 09.2021
- Led installation and configuration of surveillance and access control systems for commercial and high-security sites
- Troubleshot and resolved system issues, improving long-term system performance
- Interpreted blueprints and technical specifications to ensure accurate and efficient installations
- Oversaw project execution and ensured systems were fully tested prior to completion
- Built strong client relationships through reliable service and technical expertise
Education
High School Diploma -
Friendly High School
Ft. Washington, MDSkills
- System Administration
- Network Security
- Active Directory
- VPN & Remote Access
- Windows Server
- Access Control Systems
- CCTV
- Patch Management
- Incident Response
- Technical Support
- System upgrades
- System monitoring
- Remote Access
Timeline
Systems Administrator (FDIC)
JCI
02.2023 - Current
Advanced Security Technician III
CodeLynx
09.2021 - 09.2022
Lead Installation Technician
Eyewitness Surveillance
03.2018 - 09.2021
High School Diploma -
Friendly High School