Ronale Difilippo
Daisytown,PA
Summary
Proven to enhance customer satisfaction and streamline packaging processes, I leveraged my strong multitasking abilities and attention to detail at Bakery Barn to significantly improve order accuracy. Skilled in product inspection and team collaboration, I consistently contributed to a positive and efficient working environment, driving continuous improvement and maintaining high safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking professional with exceptional talents in fulfillment, communication and [Skill]. Energetic [Job Title] with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Overview
28
28
years of professional experience
Work History
Line Packer
Bakery Barn
Charleroi, PA
06.2023 - 11.2023
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Cleaned and maintained production area and equipment.
- Re-packaged damaged or incorrectly packaged items.
- Assembled boxes, cartons and containers to package items.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
- Loaded items onto conveyor belts and pallets.
- Recorded product, packaging and order information on specified forms.
- Sealed containers and packages with glue, tape or other materials.
- Loaded and unloaded items from production line.
- Sorted and stacked finished items.
Waitress
Digons Restaurant
California, PA
05.1996 - 03.1997
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Blue Ridge Cafe & Catering
California, PA
06.1995 - 02.1996
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - Medical
California Area Senior High School
Coal Center, PA06.1996
No Degree - Medical Assistant
Mon Valley Career & Technology Center
Charleroi PA06.1996
Skills
- Pallet Jack Operation
- Product Inspection
- Assembly line experience
- Order Picking
- Hand-Eye Coordination
- Safety Procedures
- Product Packaging
- Team building
- Heavy Lifting
- Active Listening
- Goal Setting
- Written Communication
- Product Weighing and Measuring
- Task Prioritization
- Excellent Communication
- Safety Protocols
- Reliability
- Product Inspections
- Materials Handling
- Teamwork and Collaboration
- Clear Communication
- Attention to Detail
- Self Motivation
- Multitasking Abilities
- Professionalism
- Relationship Building
- Tagging and Labeling
- Work Well Under Pressure
- Pallet Building and Wrapping
- Continuous Improvement
- Basic Mathematics
- Multitasking
Additional Information
I'm a hard worker, I can work any shift, i work overtime anytime it's offered, i never call off work unless it's necessary, i'm never late to work.
Timeline
Line Packer
Bakery Barn
06.2023 - 11.2023
Waitress
Digons Restaurant
05.1996 - 03.1997
Waitress
Blue Ridge Cafe & Catering
06.1995 - 02.1996
No Degree - Medical
California Area Senior High School
No Degree - Medical Assistant
Mon Valley Career & Technology Center