Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Utilization Management Nurse (Nurse Medical Manage
Carelon Global Solutions (Elevance Health)
07.2023 - 05.2024
Anthem National Account Inpatient Account, Chronic Care Management (ANA IPA, CCM) is responsible for managing inpatient and observation services in order to determine if a patient will remain at a healthcare facility or be discharged. By reviewing medical records and assessing medical review standards, a Concurrent Review Nurse is able to determine the overall health of the patient and evaluate treatment needs.
Responsible for managing inpatient and observation services in order to determine if a patient will remain at a healthcare facility or be discharged.
By reviewing medical records and assessing medical review standards, a Concurrent Review Nurse is able to determine the overall health of the patient and evaluate treatment needs.
Managing hospital stays: Reviewing medical records at admission and regularly throughout a patient's stay until they are discharged.
Identifying discharge and continuing care plans: Identifying a discharge plan early in a patient's stay and assessing it during their stay.
Identifying quality of care concerns: Identifying and referring potential quality of care concerns and patient safety events for additional review.
Managing healthcare resources: Managing the inpatient utilization of healthcare resources to ensure that the coordination and continuity of care result in optimal patient outcomes.
Collaborating with others: Communicating and collaborating with case managers or utilization review nurses to complete an authorization or obtain missing information.
Maintaining records: Maintaining accurate records of all patient-related interactions.
Utilization Management Nurse (Nurse Medical Management I)
Carelon Global Solutions Philippines, Inc. (Elevance Health)
11.2022 - 07.2023
Post Service Clinical Claims Review (PSCCR) is done to determine the medical necessity and/or level of care for services that had been rendered without obtaining pre-service authorization. Only qualified licensed, clinical Registered Nurse (RN) staff are utilized to perform post-service reviews.
Only qualified licensed, clinical Registered Nurse (RN) staff are utilized to perform post-service reviews
The PSCCR RN reviews the relevant medical record information in conjunction with the claim as applicable including but not limited to: diagnoses, medical treatment needs, and any social/environmental factors that impacted the member’s medical condition, and makes a determination of medical necessity, length of stay, level of care, etc., using Anthem Medicaid-approved Medical Policies, adopted Clinical and Review guidelines
Services approved are documented in the claims system and routed to the Operations queue for processing.
Services rendered that do not meet criteria for medical necessity are sent to an Anthem Medicaid PCR using the Anthem Care Management Platform (ACMP) Medical Management system
The FileNet document control number is included along with documentation of the review of the service(s) rendered in accordance with the PCR referral process
The PCR has sufficient expertise to evaluate the specific clinical issues involved in the healthcare services requested by the provider.
The PCR documents approval, modification, or denial decision in ACMP and tasks the case to the PSCCR associate.
The PSCCR associate documents the decision in ACMP and Mainframe system and routes the determination to the Operations queue for processing (i.e., for payment, partial payment, or denial).
Staff Nurse
Jose R Reyes Memorial Medical Center
05.2022 - 10.2022
Assesses the needs of the patient by establishing a professional and therapeutic relationship with the family and patient; obtaining accurate nursing history and performing an initial physical examination; and correlating/utilizing normal and abnormal findings to determine the plan of care
Managed patients across the lifespan with acute and chronic conditions
Given pharmacological and non-pharmacological nursing interventions without complaints received
Prioritizes health needs and problems appropriately
Implements therapeutic plan of care such as providing and maintaining safety and comfort measures; carrying out doctor’s orders; administering the prescribed medications; monitoring the response of the patient to the prescribed medication, therapeutic order, and diet regimen
Facilitates referral of patients to other services/diagnostic and laboratory exams the soonest possible time
Ensures that all services are updated with the current health management of the patient
Facilitates laboratory/diagnostics and scheduling of the procedure of the patients
Attends to emergency resuscitative measures as needed such as operating life-saving monitors and equipment; assisting in emergency/invasive procedures; providing relevant health teaching to patients and relatives; providing psychosocial, emotional, and spiritual support respecting their cultural beliefs and values
Refers significant findings appropriately by collaborating with other members of the health team and receiving/handing-over patients accordingly
Performs quality nursing care (e.g
Endorsement, assessment, medication administration, nursing procedures and treatment, nutrition and elimination, health teachings, psychosocial/spiritual care, referral to appropriate services, rehabilitation and prevention of complications, and evaluation of care) to assigned patients
Performs nursing care activities to newly-admitted patients within two hours upon arrival at designated ward within the prescribed time
Performs hospital infection control measures/guidelines
Performs and facilitates peri-operative needs of patients for emergency and elective operation/procedure
Provides an efficient, effective, and timely delivery of care and safe workplace environment.
Utilization Review Nurse
EXL Philippines (Zurich Insurance)
05.2019 - 07.2021
Working as part of an insurance claims that reviews medical documents from the United States
Perform frequent case reviews, check medical records for worker’s compensation
Assesses patient's clinical need against established guidelines and/or standards to ensure that the level of care and length of stay of the patient are medically appropriate for inpatient stay
We also assist with determining whether a treatment meets the criteria for reimbursement by the insurance plan
They are involved in pre-certification, which determines whether a recommended procedure, medication, or therapy is appropriate for an individual according to the guidelines of their insurance plan
Gather medical data to evaluate the necessity of medical treatment and functional capabilities
Evaluates the necessity, appropriateness, and efficiency of medical services and procedures provided.
Rendering compassionate care to critical patients suffering from injuries or life-threatening conditions and assessing patient conditions, rendering care, and with general knowledge for patients from various cases such as surgical, medical, OB, Gynecology, Urology, Neurology, Trauma, Oncology, Renal, Hematology, Cardiology, Orthopedics, Pediatrics, Psych, etc.
Performed screening and assessment of patients.
Taking vital signs, medical history information, and answering queries.
Managed patients across the lifespan with acute and chronic conditions.
Given pharmacological and non-pharmacological nursing interventions without complaints received.
Education
Bachelor of Science in Nursing -
College of Nursing, Universidad De Manila
04-2014
Skills
Skilled at working with clients of all age groups
A team player who works well with others
Excellent communication skills
Proficient in English language (communication and writing skills)
Has knowledge in operating various computer applications, healthcare software of the hospital and medical insurance management programs
Managed life support equipment and IV administration of fluids and medications
Physical endurance (working in long hours with loads of work and patients)
Observe behavior, symptoms and report changes to physician
Monitored telemetry and responded to codes
Assisted physicians with medical or surgical procedures
Actively participated in numerous code and emergency encounters providing compressions, timer, assist with intubations, giving of medications
Educate families about conditions, and general health trends
Assesses patient's clinical need against established guidelines and/or standards to ensure that the level of care and length of stay of the patient are medically appropriate for inpatient stay
Gather medical data to evaluate the necessity of medical treatment and functional capabilities
Evaluates the necessity, appropriateness and efficiency of medical services and procedures provided
Managing inpatient and observation services in order to determine if a patient will remain at a healthcare facility or be discharged
Managing hospital stays: Reviewing medical records at admission and regularly throughout a patient's stay until they are discharged
Timeline
Utilization Management Nurse (Nurse Medical Manage
Carelon Global Solutions (Elevance Health)
07.2023 - 05.2024
Utilization Management Nurse (Nurse Medical Management I)
Carelon Global Solutions Philippines, Inc. (Elevance Health)
Provider Network Manager Sr. at Carelon Behavior Health (Subsidiary of Elevance Health)Provider Network Manager Sr. at Carelon Behavior Health (Subsidiary of Elevance Health)