Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Ronasia Brooks

Ronasia Brooks

Eastpointe ,MI

Summary

Dynamic Fulfillment Associate with a proven track record at Amazon, excelling in inventory accuracy and customer service. Recognized for enhancing warehouse efficiency and reducing product damage through meticulous attention to detail. A reliable team player committed to continuous learning and relationship building, consistently meeting productivity goals and exceeding customer expectations.

Enthusiastic Job Title willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Amazon
10.2022 - 05.2025

Pack, Decant, stow

Customer Service Cashier

Walmart
09.2018 - 04.2022
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Elevated customer experience by delivering orders promptly and accurately.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Education

High School Diploma -

Eastpointe High School
Eastpointe, MI
06.2018

Skills

  • Punctual and reliable
  • Relationship building
  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Customer service
  • Sorting and organizing
  • Stock replenishment

Timeline

Fulfillment Associate

Amazon
10.2022 - 05.2025

Customer Service Cashier

Walmart
09.2018 - 04.2022

High School Diploma -

Eastpointe High School