Ronda Buck
Syracuse,NY
Summary
Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations.
Overview
24
24
years of professional experience
Work History
Purchasing Agent
Gaylord Archival
01.2022 - Current
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Performed monthly reconciliation of open purchasing orders.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
Product Manager
Gaylord Archival
03.2016 - 12.2021
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Monitored market trends and competitor performance to update promotional strategies.
Associate Product Manager
Gaylord Archival
03.2015 - 03.2016
- Supported identification of big category innovation from concept to consumer.
- Managed cross-functional teams to commercialize new products and drive improvements.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Product Management Data Coordinator
Gaylord Archival
03.2010 - 03.2015
- Monitored data entry processes and worked to improve efficiency and performance.
- Identified data errors and discrepancies and implemented swift corrections.
- Collaborated with other departments to enforce data accuracy and enhance productivity.
- Generated detailed reports from collected data to inform stakeholders.
Customer Service Representative
Gaylord Archival
10.1999 - 03.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Alexandria Central High School
Alexandria Bay, NY06.1990
Skills
- Purchasing
- Inventory Management Skills
- Vendor Relations
- Documentation Skills
- Data Organization
- New Vendor Setup
- Product Sourcing
Timeline
Purchasing Agent
Gaylord Archival
01.2022 - Current
Product Manager
Gaylord Archival
03.2016 - 12.2021
Associate Product Manager
Gaylord Archival
03.2015 - 03.2016
Product Management Data Coordinator
Gaylord Archival
03.2010 - 03.2015
Customer Service Representative
Gaylord Archival
10.1999 - 03.2010
High School Diploma -
Alexandria Central High School
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