Ronda Hendricks
Lansing
Summary
Dedicated transit professional with extensive experience at Saginaw Transit Authority, excelling in safe driving and accident reporting. Proven ability to enhance passenger satisfaction through effective communication and vehicle inspection. Recognized for maintaining operational efficiency and fostering a respectful environment, ensuring safety and comfort for all riders.
Overview
14
14
years of professional experience
Work History
Transit Bus Operator
Saginaw Transit Authority Regional Services
10.2023 - Current
- Operated transit buses safely, adhering to traffic regulations and company policies.
- Assisted passengers with boarding and disembarking, ensuring comfort and accessibility.
- Monitored vehicle performance, reporting maintenance needs to ensure operational efficiency.
- Maintained accurate records of routes, passenger counts, and incidents for reporting purposes.
Cashier
Tia’s Soul
08.2022 - 11.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Production Worker
Legendary Baking
09.2016 - 04.2018
- Operated machinery to assemble products efficiently and accurately.
- Monitored production processes to identify and resolve issues promptly.
- Conducted quality checks to ensure compliance with safety and industry standards.
- Trained new team members on equipment operation and safety protocols.
Chore Provider
Doris Walker
02.2015 - 08.2016
- Developed personalized chore plans to enhance client satisfaction and efficiency.
- Coordinated schedules to ensure timely completion of household tasks and responsibilities.
- Mentored new team members on best practices for chore execution and client communication.
- Implemented process improvements to streamline chore assignments and increase productivity.
School Bus Driver
First Student Transportation
05.2012 - 02.2014
- Ensured student safety during transportation by adhering to traffic laws and school policies.
- Conducted pre-trip inspections and maintained vehicle cleanliness to guarantee operational readiness.
- Communicated effectively with parents and school officials regarding transportation schedules and student needs.
- Monitored student behavior on the bus, promoting a respectful and safe environment.
Education
High School Diploma -
H. H. Dow High School
Midland, MI06.1995
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
Timeline
Transit Bus Operator
Saginaw Transit Authority Regional Services
10.2023 - Current
Cashier
Tia’s Soul
08.2022 - 11.2023
Production Worker
Legendary Baking
09.2016 - 04.2018
Chore Provider
Doris Walker
02.2015 - 08.2016
School Bus Driver
First Student Transportation
05.2012 - 02.2014
High School Diploma -
H. H. Dow High School