Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronda Hunter

Richardson,TX

Summary

Experienced medical billing and coding specialist with expertise in claims processing, revenue cycle management, and healthcare auditing. Proven track record of improving billing efficiency, accuracy, and compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Coding and Billing Specialist

Independent Contractor for Advanced Genetics Lab
07.2024 - Current
  • Processed claims with 98% accuracy rate.
  • Improved billing efficiency by 75%.
  • Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.

Account Manager

Medusind
05.2023 - 02.2024
  • Assisted in audits, enhancing compliance by 15%.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Account Manager

Bright Drive Healthcare Solutions
04.2021 - 05.2023
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
  • Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.

Merchandiser

Lawrence Merchandising Services
02.2020 - 04.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Health Services Administrator

Federal Correctional Institution
04.2013 - 09.2016
  • Assisted with regulatory issues such as compliance.
  • Oversaw accounting, budgeting, and financial reporting.
  • Recruited, oriented, and trained healthcare staff members.
  • Created and implemented organizational policies and procedures.
  • Monitored status of individuals with chronic health concerns.
  • Organized and managed contracts directly related to strategic mission of healthcare system.
  • Evaluated performance metrics to assess effectiveness of healthcare services and recommend improvements where necessary.

Education

Bachelor of Science - Medical Technology

University of Central Missouri
Warrensburg, MO
08-1987

Skills

  • Medical Coding
  • Billing Procedures
  • HIPAA Compliance
  • Claims Processing
  • Electronic Health Records
  • Patient Data Management
  • Revenue Cycle Management
  • Healthcare Auditing

Certification

  • Certified Professional Coder (CPC) - AAPC

Timeline

Medical Coding and Billing Specialist

Independent Contractor for Advanced Genetics Lab
07.2024 - Current

Account Manager

Medusind
05.2023 - 02.2024

Account Manager

Bright Drive Healthcare Solutions
04.2021 - 05.2023

Merchandiser

Lawrence Merchandising Services
02.2020 - 04.2021

Health Services Administrator

Federal Correctional Institution
04.2013 - 09.2016

Bachelor of Science - Medical Technology

University of Central Missouri