Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Ronda Smith

Dearborn Heights

Summary

Dynamic Import/Brokerage Specialist with extensive expertise at Ceva Logistics, specializing in customs compliance and tariff classification.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Import/Brokerage Specialist

Ceva Logistics
Romulus
09.2014 - Current
  • Managed processing of complex transactions for assigned accounts, focusing on accurate goods valuation.
    Guaranteed compliance with Customs regulations in the handling of air, truck, and ocean shipments.
    Established customs entries through careful selection of relevant client records.
    Conducted tracking and tracing activities to ensure expedited release and processing of deliveries.

Supervisor Post Entry

DHL Global Forwarding
Columbia
11.2011 - 05.2013
  • Entry Cancellation and Refund request, Protest, Petitions, Pay Penalties, Government Refunds, PEA refunds & PEA tenders, late file penalties, track liquidation status of all entries, Monitor liquidation for duty advancement or duty refund. Manage and respond to CBP request CF28’s, 29’s, resolution request, rejects, create customer specific reports, Kronos, and provide training to new and existing employees.

Technical Services Analyst / Lead Coordinator

DHL Global Forwarding
Columbia
11.2006 - 10.2010
  • Temporary Importation Bonds - Canceling TIB's, obtain documents to submit to CBP in a timely manner. Running daily and monthly reports, Billing, Customer Service and creating spreadsheets for clients. Government Contracts - Submission of US Army contracts to CBP and NAFTA 520 D Claims.

Release Agent

DHL Global Forwarding
Detroit
09.2005 - 11.2006
  • Duties included Customer Service, problem solving, data entry and preparing documents to be submitted to CBP, assigning tariff numbers to products entering the US, amending invoices and line values, preparing T&E, IE, and IT bonds.

Reconciliation Analyst

FedEx Trade Networks
Romulus
07.2002 - 08.2005
  • Processing needed adjustments in amounts of duties, taxes, and fees paid to CBP resulting from post-entry.

Release & Classification Analyst

FedEx Trade Networks
Detroit
06.1998 - 07.2002
  • Duties included data entry, Customer Service, processing documents for CBP, problem solving, assigning tariff numbers to products entering the U.S., amending invoices and line values to provide correct information for logistical and statistical purposes.

GM Classification Analyst

Tower Group International
Romulus
05.1996 - 06.1998
  • Responsible for all aspects of release, classification and data input of shipments and related support activities in a timely manner.

Entry Services Clerk

Tower Group International
Romulus
06.1994 - 05.1996
  • Duties included processing incoming and outgoing mail, including inter-office mail and courier, controlling and maintaining company records to provide internal customer service, assembling computer generated entries and bills, monitoring and ordering office supplies.

Education

Medical Claims & Billing Specialist

US Careers Institute Online

Business Administration

South University Online
Columbia, SC

Business Administration

Detroit Business Institute
MI

Skills

  • Micro soft word, excel, PowerPoint and access Alliance Data entry and excellent Customer Services skills
  • Customs compliance
  • Tariff classification
  • Transaction management
  • Data analysis
  • Entry processing
  • Problem solving
  • Attention to detail
  • Effective communication

Certification

NCBFAA Certified Customs Specialist

Awards

Employee of the month DHL Global Forwarding, First Choice Honoree

Timeline

Import/Brokerage Specialist

Ceva Logistics
09.2014 - Current

Supervisor Post Entry

DHL Global Forwarding
11.2011 - 05.2013

Technical Services Analyst / Lead Coordinator

DHL Global Forwarding
11.2006 - 10.2010

Release Agent

DHL Global Forwarding
09.2005 - 11.2006

Reconciliation Analyst

FedEx Trade Networks
07.2002 - 08.2005

Release & Classification Analyst

FedEx Trade Networks
06.1998 - 07.2002

GM Classification Analyst

Tower Group International
05.1996 - 06.1998

Entry Services Clerk

Tower Group International
06.1994 - 05.1996

Medical Claims & Billing Specialist

US Careers Institute Online

Business Administration

South University Online

Business Administration

Detroit Business Institute