Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rondaly Gordon

Detroit,MI

Summary

Proven leader with extensive experience in staff supervision and employee training, particularly at Rite Aid Pharmacy. Excelled in maintaining workplace safety and enhancing customer satisfaction. Demonstrated expertise in cash handling and inventory control, achieving minimal discrepancies in financial transactions. Skilled in fostering a welcoming atmosphere, significantly improving team efficiency and customer service standards.

Overview

12
12
years of professional experience

Work History

Shift Supervisor/Cashier

Rite Aid Pharmacy
Grosse Pointe, MI
08.2015 - 09.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Barista

Starbucks
Harper Woods, MI
06.2013 - 01.2015
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Cashier

Wendys Resturant
Detroit, MI
04.2012 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.

Education

Diploma -

Jared W. Finney High
Detroit, MI
06.2008

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Inventory control and record keeping
  • Cash Handling
  • Staff Supervision

Timeline

Shift Supervisor/Cashier

Rite Aid Pharmacy
08.2015 - 09.2024

Barista

Starbucks
06.2013 - 01.2015

Cashier

Wendys Resturant
04.2012 - 05.2013

Diploma -

Jared W. Finney High

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Rondaly Gordon