Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Employment Trainer
Aptiv
La Crosse, WI
10.2023 - Current
Observe individual with disabilities at work sites Provide verbal prompts when needed
Empower individuals to be successful
Write case notes to document progress
Home Health Aid
A&J Family and Home Services
La Crosse, WI
03.2023 - Current
Assist with bathing showers, dressing and toileting Transportation to appointments Prepare meals and assist with cleaning Medication reminders,vitals and observation
Caregiver
In Home Personal Care
La Crosse, WI
11.2018 - Current
Care for my non verbal child with severe autism Provide assistance getting dressed, bathing and with incontinence care Encourage the use of pictures to increase communication and speech Play with him to help develop more play skills Provide him with safe ways to benefit from stemming Encourage positive behaviors by appraisal and reward
Private Caregiver
Private Charles Manske
Viroqua, WI
04.2021 - 03.2022
Cared for elderly woman in her home Provided assistance cleaning and helping her get around the house using her walker
I would take her to run errands and to her hair appointments
Help her shower and get dressed when needed, reminded to take medications
Checked in on other staff occasionally to determine she was reviewing proper care due to concerns from her son
Provided her assistance motivating her to work on her mobility Last few months had to assist her in walking until she needed 24 hour care and had to go into a nursing home.
Peer Support Specialist
Wisconsin Family Ties
03.2020 - 10.2021
Assist parents of children with social, emotional and behavioral challenges
Advocating, providing assistance navigating the different systems and teaching the parent how to become a better advocate for their child
DSP (Direct Support Professional)
Chileda
La Crosse, WI
02.2020 - 02.2021
Reading, writing, and carrying out directions Charting or taking notes for others to review Provide companionship and supportive listening Report changes in the health or status of the client Feed clients Facilitate community and recreational outings, including transport Provide support with hobbies, studies, and social activities
Mental Health Professional
Stepping Stones of Rockford,Inc.
Rockford, IL
09.2019 - 02.2020
Worked with clients with personality disorder, schizophrenia and other intellectual disabilities in a girls group home for DCFS youth and adult women between the ages of 18-30 years old
Completed psychosocial skills training , engaged clients in therapeutic conversations and activities, prompted and motivated clients to complete chores and other daily living skills, provided clients with a safe environment to discuss trauma
Completed clinical notes on each client after working with them for billing purposes
Took them shopping to help budget their money and on other outings.
Caregiver
Health Care Plus Senior Care
Rockford, IL
08.2019 - 10.2019
Assist the elderly with housekeeping and laundry Assist with daily personal care tasks Provide transportation to medical appointments and grocery shopping
Caregiver/Personal Assistant
Private Duty In-Home Care
South Beloit, IL
08.2017 - 11.2018
Cared for elderly man with Paranoid Schizophrenia while he was going through cancer treatments
Assisted with setting up a monthly budget, Laundry and housekeeping, Provided assistance bathing, dressing and incontinence care
Reminded him to take medication and would provide him with water Provided transportation to all medical appointments in Madison
Contact Support Agent
Protocol Financial Services
Beloit, WI
01.2017 - 08.2018
Educate Borrowers about their options Assist with find the best long term solutions Help them bring their balances current to avoid default Provide them with general info
Education
Bachelor's - Psychology
Uppper Iowa University
08.2017
Associate of Arts - Social Work
Rock Valley College
05.2014
Skills
Customer service
Typing
Excellent customer service skills
Csr
Microsoft office
Home Care
Caregiving
Autism Experience
Senior Care
Developmental Disabilities Experience
Childcare
Babysitting
Meal Preparation
Behavioral Health
Crisis Intervention
Experience with children
Computer skills
HIPAA
Communication skills
Sales
Career Development
Motivational Techniques
Workplace Safety
Relationship Building
Excellent Communication
Certification
Driver's license
CPI certified
HIPPA Training
CBRF First Aid
CCS Training
The Coordinated Services Team Initiative Care Coordination and Team Facilitation Fundamentals
Additional Information
Skills Excellent Customer Service Skills (10+ years), Computer skills (Windows based programs, typing) (10+ years), Ability to utilize multiple computer systems at once (10+ years), Providing excellent care to children and elderly (10+ years), Microsoft Office (10+ years), Excellent problem solviing skills and the ablity to adapt in difficult situations, Call Center, Customer Service, CSR, Personal Care, Home Health, Care Giver, Direct Care, Home Care