Ronda Y. Montgomery
Jefferson,LA
Summary
Nationally certified Pharmacy Technician with over 10 years of diverse experience in retail and military clinic outpatient pharmacy environments. Expertise encompasses all aspects of pharmacy operations, demonstrating a strong track record of accurately filling prescription orders while fostering customer relationships that enhance retention. Flexible in learning emerging technologies and methods to solve problems and to improve productivity. Proficient in logistics management and inventory control, utilizing strategic planning to ensure timely delivery of supplies and maintain meticulous shipping and receiving records.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Department Of Defense GS 6
06.2022 - 10.2025
- Processed over 500 prescriptions per day in a busy clinic outpatient pharmacy, achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Responsible for processing, ordering, and filling deployment medications (maintenance or preventive) for military units ranging in size from 50 to 100 servicemen, ensuring a seamless coordination and collaboration with units to help them complete the mission.
- Helped the pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
- Developed and implemented improvements to the pharmacy organization system.
- Responsible for new hire training of all pharmacy operations.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Resolved third-party billing, computer system and customer service issues
Pharmacy Technician
Matrix /DOD Contractor
08.2013 - 06.2022
- During the pandemic, thinking out of box, to assist pharmacists by filling 900 prescriptions daily for customers, providing only pharmacy drive-thru prescription pick up in the Hampton Roads area. Responding to patient questions regarding prescription and medication-specific issues daily for the military community.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician, Team Leader
Target
07.2006 - 07.2013
- Responsible for controlling payroll by creating technician schedule each week.
- Problem solving insurance issues, skillfully and accurately inputted data entry, and replenished medication needed by pharmacy through logistics.
- Quarterbacking team ensuring team is working quickly and efficiently for guest.
- Mentored and guided employees to foster proper completion of assigned duties
Pharmacy Technician
Farm Fresh
08.2000 - 06.2006
- Helped pharmacist clear 100 problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality in fast pace environment.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Pharmacy Technician
United States Army
01.1991 - 01.1997
- Stationed in Germany Filled 2000 to 3000 per week outpatient prescriptions and also provided unit dosing and I.V medication to inpatient.
- Personally responsible for narcotics vault and controlling inventory of all schedule II narcotics including adherence to all state and federal policy and procedures.
Education
Some College (No Degree) - Biology, No Degree
Tidewater Community College,-
Norfolk, VAPharmacy
United States Army , Academy of Health Services
Fort Sam Houston, TxHigh School Diploma -
Riverdale High School
Jefferson, LA06.1987
Skills
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
- Proficient in computer applications
Certification
- CPhT - Certified Pharmacy Technician
- Virginia state - Certified Pharmacy Technician
- BLS - Certified
- Certified DOD Warrant for pharmacy supply
- Certified DEA CSOS
Timeline
Pharmacy Technician
Department Of Defense GS 6
06.2022 - 10.2025
Pharmacy Technician
Matrix /DOD Contractor
08.2013 - 06.2022
Pharmacy Technician, Team Leader
Target
07.2006 - 07.2013
Pharmacy Technician
Farm Fresh
08.2000 - 06.2006
Pharmacy Technician
United States Army
01.1991 - 01.1997
Some College (No Degree) - Biology, No Degree
Tidewater Community College,-
Pharmacy
United States Army , Academy of Health Services
High School Diploma -
Riverdale High School