RONDELL COX
New York,NY
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Manager
BRC Beaver Pond Residents
02.2024 - Current
- Meet with clients on an BI-Weekly basis to complete their service plan.
- Make referrals for medical, mental health and/or substance abuse services as needed, and continue to involve providers in the clients care.
- Submit referrals for undocumented clients for ESL classes, vocational school, and legal aide lawyers.
- Complete clients HHA applications, 2010e housing applications, CAPS surveys, service plans, and psychosocial reports.
- Assist with intake and admissions process. Place clients into an CARES, Awards, and Salesforce database.
Transit Homeless Outreach
Bowery Residents Committee
11.2022 - 02.2024
- Accessing Awards and Cares databases to verify clients mental health and shelter history.
- Assist with assessments and providing referral services for all homeless individual's.
- Assessed clients individual needs by identifying key focal points. Providing access to resources and service program’s available to a client specific needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Partnered with local organizations to expand access to social and community services.
Community Technician
Bowery Residents Committee
03.2021 - 11.2022
- Took active role in clients and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Complete in person intake on new clients.
- Conducted hourly room and wellness checks on all clients in the facility.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted clients with obtaining housing, employment and supportive resources.
Restaurant Server
HMS Host International
01.2010 - 01.2020
- Provided excellent customer service while greeting all patrons and staff
- Prepared tables by following required layout and placement of napkins, utensils, and refilling condiments
- Helped customers make reservations, seating, discussing the current menu, specials and making suggestions
- Completed orders and processed cash and credit card transactions.
Education
GED -
NYC DEPT OF EDUCATION
Queens, NY04.2000
Skills
- MS Word, Excel, Outlook
- Maintaining Readiness
- Team Meetings
- DOE Para training certificate
Certification
- Mental Health First Aide, National council For Behavior Health- 2023-2026
- American Red Cross CPR Training Course- 2022-2023
- American Safety Council (6) Hour Motor Vehicle Accident Prevention Course 4/29/2020
Timeline
Case Manager
BRC Beaver Pond Residents
02.2024 - Current
Transit Homeless Outreach
Bowery Residents Committee
11.2022 - 02.2024
Community Technician
Bowery Residents Committee
03.2021 - 11.2022
Restaurant Server
HMS Host International
01.2010 - 01.2020
GED -
NYC DEPT OF EDUCATION
Similar Profiles
Barbara CofieldBarbara Cofield
Outreach Specialist at BRC Bowery Committee ResidentsOutreach Specialist at BRC Bowery Committee Residents
Shadaisha PringleShadaisha Pringle
Incident Management Coordinator at Bowery Residents Committee (BRC)Incident Management Coordinator at Bowery Residents Committee (BRC)
Tyshia VaughnTyshia Vaughn
Security Officer at Bowery Residents Committee (BRC)Security Officer at Bowery Residents Committee (BRC)
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)
Joyce JohnsonJoyce Johnson
Office Aide at The Alex House ProjectOffice Aide at The Alex House Project